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Reviewed 8 March 2020 via mobile

Spent 2 days in the incredible city of Varanasi at the end of our 2 week tour . Stayed at the Amayaa which is alongside many other premium hotels about 3 miles out of the city . Rooms are spacious and modern as is the rest of the hotel . Watch out for the noise as the hotel has a function suite in the basement and breakfast is not the best we had but a good hotel and facilities with good restaurants nearby

Date of stay: March 2020
Trip type: Travelled as a couple
3  Thank graeme f
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rajiv_Amayaa, Front Office Manager at The Amayaa, responded to this reviewResponded 8 March 2020

Dear Guest,

Greetings From Hotel The Amayaa Varanasi!!!

Thank you for your valuable feedback on Trip Advisor.

Thank you for taking the time in sharing a wonderful review and for the high rating you have given with regards to your recent stay at our Hotel.

We are looking forward to welcome you back whenever you are in Varanasi, India

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

Efficient and fast checkin for a group of 12. Good size comfortablerooms but tired - really needing updating and refreshing or possibly just lots of TLC. Food very disappointing and western, whole hotel has a feeling of trying to improve so wait and see later reviews.

Date of stay: February 2020
    • Location
    • Rooms
    • Service
1  Thank 556denysew
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rajiv_Amayaa, Front Office Manager at The Amayaa, responded to this reviewResponded 8 March 2020

Dear Guest,

Greetings From Hotel The Amayaa Varanasi!!!

Thank you for your valuable feedback on Trip Advisor.

Our endeavour at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations.

The respective teams have been briefed about the issues and corrective measures have been initiated to address them. We would be certainly working upon it so that we could meet your expectations in your next visit to us.

I and my entire team look forward to welcome you back whenever you are in Varanasi, India

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Reviewed 21 February 2020 via mobile

3 Star Deluxe hotel,located in the cantonment area,posh and surrounded by star category hotels.Also The Jhv mall and multiplex,in the vicinity. Front desk area,and lobby compact,the elevators old and faded,bhojanik restaurant,well done and always crowded. The checkin and checkout,in no time by their polite and prompt staff.Room,luxurious,with all amenities and washroom,small,but clean,with good toiletries and accessories for the guests.Wifi complimentary and good speed.Food very good,Room service special The Amayaa thali,for vegetarians and also for nonvegeterians.Value for money,and well served by room service staff.Breakfast,okay,serving staff,very busy but then also serve all guests very well.Like their palak poori and bhaji.Also dosa made specially for me.Complimentary water bottles sent as and when needed.

Date of stay: February 2020
Trip type: Travelled solo
Thank RAJKUMARH70
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rajiv_Amayaa, Front Office Manager at The Amayaa, responded to this reviewResponded 8 March 2020

Dear Mr. Raj,

Greetings From Hotel The Amayaa Varanasi!!!

Thank you for your valuable feedback on Trip Advisor.

We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

Your compliments for our facilities restaurant, rooms, swimming pool and other facilities have been accepted with genuine delight and gratitude by the team at the hotel.

We are glad to learn that we lived up to your expectations.

We are looking forward to welcome you back whenever you are in Varanasi, India

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Reviewed 10 February 2020 via mobile

The check-in was efficient at 2030 hours. Our luggage arrived on our floor quickly, but was set near the elevator- unsure why. The room is comfortable, with the bed and pillows being among the better we’ve experienced the past 2 weeks. The hotel only supplies 2 small water bottles/ day, but when we asked for more, they were provided. The
A/C didn’t work for a period of time in the hotel, but they rectified it within the hour. A call to the front desk brought a service chap promptly. This hotel caters to large tour groups and we found the table service drops noticeably with large groups. However, the kitchen staff and service staff kept buffet items replenished fairly quickly. The room attendant did a good job keeping our room very clean. The hotel faces a very busy road, so unless you are on the rear of property, you will hear plenty of traffic horns during the day, and wedding musical processions during the evening. The elevators are 3 in number, but are very small. So if you arriving or checking out same time as tour group, the wait can be long. We used the nice stairway when leaving the 6th floor to the lobby on our excursions. More people should do the same when exiting on day tours, without luggage. The buffet is reasonably priced , just shy of $900 INR p/p and the food is varied and nicely prepared. The head waiter is excellent, but the motivation and effectiveness of some of the younger waiters could be improved during busy serving times.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Arleynel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 February 2020 via mobile

Varanasi was the last city I visited in my tour, needless to say I was very tired, and could rest and sleep well. Staff was helpful. There is a store at the hotel with reasonable prices and nice touristic itens for purchase, recommend checking it out

Date of stay: January 2020
Thank prisciladib
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rajeev Srivastava, Guest Services / Front Office at The Amayaa, responded to this reviewResponded 1 February 2022

Dear Guest,

It was a pleasure having you stay with us at The Amayaa hotel Varanasi on your visit. I would like to thank you for your time in evaluating our product and services. We are truly appreciative for the delightful things you have said about the hotel and services. I have shared your feedback with my team, which forms a source of encouragement for all of us here at The Amayaa hotel.
I am pleased you had a memorable stay with us and look forward to welcoming you back.

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