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All reviews room service ganga river nice hotel walking distance early check nice stay visit varanasi food quality assi gokul ghats cooperative mr cleanliness rooftop banaras
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1 - 6 of 330 reviews
Reviewed 6 September 2021 via mobile

The hotel is in narrow street like colony but this hotel is amazing like service, ambience, specially Food wow feel like home and specially thanks to Mr.Brijesh who service and staffing behaviour was more than good.
He arranged mouthwatering food that will not resist me to come again when I visit in future.
All the thing was perfect but you only the hotel location it is exactly 2km from kashi vishwanath temple.

Date of stay: September 2021
Trip type: Travelled with family
1  Thank Fgha-123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shobhit Agrawal, Owner at Hotel Rivera Palace, responded to this reviewResponded 15 September 2021

Dear Sir/ Mam,

Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit.

Thanking you,
Regards,
Hotel Rivera Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2021 via mobile

It was a nice stay at the hotel. Room ambience was nice, services were good and cleanliness was on point. Very friendly and co-operative staff, especially Brijesh who is a helpful, soft spoken guy.
The Ambience of the room and room service is the best thing about this hotel.
Food is good, especially north indian cuisine. My only advice is don't try continental or other Chinese items, you might regret.
Only things that I would consider that need to be taken care of is the wifi here. If you are traveling for some business purpose and need a good and stable wifi, then you will have to rely on your own mobile network. Wifi service here is pathetic.
The hotel is near some beautiful ghats and you will feel quite calm and relaxed here.
Over all it was a wonderful experience. Great value for money, no doubt.

Date of stay: July 2021
Trip type: Travelled solo
Thank shivam_sharma97
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shobhit Agrawal, Owner at Hotel Rivera Palace, responded to this reviewResponded 25 July 2021

Dear Sir/ Mam,

Thanks a lot for your valuable feedback.We apologize for inconvenience caused .We promise to provide you much better services at your next visit.

Thanking you,
Regards,
Hotel Rivera Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2021

Amazing hotel, Great Location, Great food quality, Great Service, Very Efficient and professional staff specially Brijesh, Ashish and Gokul were very polite and always at toes for any work. Had an amazing comfortable experience!!!

Date of stay: March 2021
Trip type: Travelled with family
Thank Mayankjain1986
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shobhit Agrawal, Owner at Hotel Rivera Palace, responded to this reviewResponded 24 March 2021

Dear Sir/ Mam,

Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit.

Thanking you,
Regards,
Hotel Rivera Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2021 via mobile

Location is perfect, walking distance from one of the ghats, hospitable service, good reasonably priced food. Being a little inside, there is a short walk to the hotel from the road, which can be a problem with luggage, but the hotel sends someone down if needed. They can arrange for airport pickup too on payment. Good stay.

Date of stay: January 2021
Trip type: Travelled with family
Thank Enakshi B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shobhit Agrawal, Owner at Hotel Rivera Palace, responded to this reviewResponded 24 March 2021

Dear Sir/ Mam,

Thanks a lot for your valuable feedback.We apologize for inconvenience cause.We promise to provide you much better services at your next visit.

Thanking you,
Regards,
Hotel Rivera Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2020 via mobile

Hotel Stay was excellent.
Room service was excellent.
Food quality was superb.
Room service and Food manager Mr. Brijes' support was very good.

For our late night check in at 11:00PM they had opened their kitchen and provide us hot delicious food.

For our early check out at 5:30AM, staff had made good surprice and provided Sandwiches free of cost.
I need to give 5 Star rating

Date of stay: December 2020
Trip type: Travelled with family
Thank hankleshwaria
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Shobhit Agrawal, Owner at Hotel Rivera Palace, responded to this reviewResponded 7 December 2020

Dear Sir/ Mam,

Thanks a lot for your valuable feedback.We apologize for inconvenience caused if any.We promise to provide you much better services at your next visit.

Thanking you,
Regards,
Hotel Rivera Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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