This hotel is quite far away from the center.
The staff at the reception is unprepared to resolve issues.
I booked online a suite with twins beds. At the property they advised they only had king beds and offered a second one that resulted to be a cot. We had to downgrade to have the 2 beds and they never offered any compensation nor compliments nor nada, zero attention in their service.
I booked a city tour through the hotel agency and it was a disaster. The tour guide was in a bad mood because he was in a religious fasting, took us to 3 temples and back to the hotel, he was taking on the phone the whole time, and didn’t explain anything at all. He even took us to a temple, that was not scheduled, where we had to pay him and the priest for special ceremony, we said no. He also mistreated my friend during the tour and an argument started right on the boat at Ganga river. A total disaster. And the hotel didn’t compensate or refund any of the money they charged for the tour. Once again no attention in their service.
The staff at the restaurant was always attentive and the food was good.More
- Free Wifi