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Reviewed 14 February 2022 via mobile

Lift doors take 10 to 15 secs to open...lift stops with a jerk.

Checked into room 505. On Friday 11th Feb.

Rooms are quite old...although clean.

Bathroom sink has thin and spray bouncing jets...hand shower does not have enough water spraying !

Chicken tikka delivered...after 30 to 35 mins... was quite cold. Palak paneer was delivered to a wrong room...after a lot of follow ups...another plate was sent...partially cooked !

Saturday morning breakfast...papaya dish refill took several follow ups...nearly 35 to 40 mins...both the Mysore bonda & sambhar were bitter tasting...probably cooked with raw mustard oil. Upma was not made after adequate roasting of sooji...quite sad...for a "5 star brand".

Sunday morning breakfast was in comparision quite good...additionally musk melon in fruits...Gajar Halwa was quite okay. But there was no one to serve water. Probably short staffed...or not well trained staff.

One of the worst Radisson properties...that I have experienced...

Date of stay: February 2022
Trip type: Travelled as a couple
1  Thank Shatarchi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Thank you for your review on TripAdvisor. We have shared your feedback with concerned persons to take necessary action. We are looking forward to welcoming you back whenever you are in Varanasi.

Thanking you & best regards,

Afzal Nawaz
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2022 via mobile

We had very pleasant experince...chef Mukesh Sinha personally attended us...did the needful ..as my wife doesnt eat spicy food at all...chef had really served her sumputuous meal ...we were very happy...like to visit again

Date of stay: February 2022
Trip type: Travelled as a couple
Thank Hargovi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward.

It will be our pleasure to welcome you again and make it another service experience to remember.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2022 via mobile

It was really a great day and the food was delicious. We visited with our family and everyone was satisfied with the service and the food quality and a special thanks to chef Hari Bhattarai. I would love to visit again.

Date of stay: February 2022
Trip type: Travelled with family
Thank Pooja_mishr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Thank you for staying at Radisson Hotel Varanasi!

We appreciate spending your quality time to share your feedback online and we are delighted that your stay & experience with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

We look forward to welcoming you back to Radisson Hotel Varanasi, where possibilities are endless and we assure you of our best services and undivided attention at all times.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2022 via mobile

The hospitality at the hotel was very good. The Executive Chef Mr. Mukesh gave a personal touch to all the food that we ordered. The Staff behaviour was all very good. With our experience we recommend Radisson to all..who wants to visit Varanasi..

Date of stay: February 2022
Trip type: Travelled with family
Thank Ashish123_patna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward.

It will be our pleasure to welcome you again and make it another service experience to remember.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2022 via mobile

The hotel management is too good .. hotel staff are so humble .nice facilities..respect for guest..all chefs department is too much good behaviour.The environment of hotel was best...one of the best hotel choice in varanasi.

Date of stay: January 2022
Trip type: Travelled on business
Thank Ayu_8424
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 31 January 2022

Dear Valued Guest,

Thank you for staying at Radisson Hotel Varanasi!

We appreciate spending your quality time to share your feedback online and we are delighted that your stay & experience with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

We look forward to welcoming you back to Radisson Hotel Varanasi, where possibilities are endless and we assure you of our best services and undivided attention at all times.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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