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232 - 237 of 2,447 reviews
Reviewed 10 February 2022 via mobile

It was really a great day and the food was delicious. We visited with our family and everyone was satisfied with the service and the food quality and a special thanks to chef Hari Bhattarai. I would love to visit again.

Date of stay: February 2022
Trip type: Travelled with family
Thank Pooja_mishr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Thank you for staying at Radisson Hotel Varanasi!

We appreciate spending your quality time to share your feedback online and we are delighted that your stay & experience with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

We look forward to welcoming you back to Radisson Hotel Varanasi, where possibilities are endless and we assure you of our best services and undivided attention at all times.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2022 via mobile

The hospitality at the hotel was very good. The Executive Chef Mr. Mukesh gave a personal touch to all the food that we ordered. The Staff behaviour was all very good. With our experience we recommend Radisson to all..who wants to visit Varanasi..

Date of stay: February 2022
Trip type: Travelled with family
Thank Ashish123_patna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 17 February 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward.

It will be our pleasure to welcome you again and make it another service experience to remember.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2022 via mobile

The hotel management is too good .. hotel staff are so humble .nice facilities..respect for guest..all chefs department is too much good behaviour.The environment of hotel was best...one of the best hotel choice in varanasi.

Date of stay: January 2022
Trip type: Travelled on business
Thank Ayu_8424
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 31 January 2022

Dear Valued Guest,

Thank you for staying at Radisson Hotel Varanasi!

We appreciate spending your quality time to share your feedback online and we are delighted that your stay & experience with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service.

We look forward to welcoming you back to Radisson Hotel Varanasi, where possibilities are endless and we assure you of our best services and undivided attention at all times.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2022

Inquired the front desk about a potential reservation at the hotel and was told to go ahead and make the booking. During the conversation, I clearly stated I am travelling with my girlfriend and Mr. Sudipta at the front desk acknowledged it, informing that if IDs are non-local you are more than welcome at the hotel. Assured by the conversation, I went ahead and spend time to pre-pay book the hotel! Next morning, I called the reservation desk to confirm my booking. I was startlingly & downright disrespectfully told by Mr. Zaheer at the reservation desk to cancel they booking. He said and I quote, "We don't all these here. Go ahead and cancel your booking". When I informed him about the conversation with Mr. Sudipta, he said "He is not on duty and he should have known better. You will not be allowed to checkin. Go ahead and cancel your booking" Time and bandwidth wasted for so that the "moral brigade" can function well! Ambiguous communication to guests from hotel staff!

Consider this an open letter to the Radisson group which has played host to me all over the world. Losing business and how! A global entity, acclaimed for upholding the highest standard of hospitality and ethics, this hotel is a disgrace to the brand to say the least! Leave about making guests feel safe, they went the extra mile to moral police a potential guest!

All I can say is, Get well soon!

Date of stay: January 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank jbldsl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 20 January 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Thank you for your review on TripAdvisor. We have shared your feedback with concerned persons to take necessary action. We are looking forward to welcoming you back whenever you are in Varanasi.

Thanking you & best regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2022 via mobile

Had dinner with family. The food was absolutely wonderful, from preparation to presentation, very pleasing.Menu is perfect, something for everyone. Service was awesome and Chef Mukesh Sinha was very accommodating, he also served a complimentary dish for us . Thank you so much for taking such wonderful care of our family during our visit to Hotel Radisson.Will be back definitely!

Date of stay: January 2022
Trip type: Travelled with family
Thank RastogiShalini
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Afzal Nawaz, Other at Radisson Hotel Varanasi, responded to this reviewResponded 20 January 2022

Dear Valued Guest,

Greetings from Radisson Hotel Varanasi!

Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward.

It will be our pleasure to welcome you again and make it another service experience to remember.

Warm Regards,

Afzal Nawaz
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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