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Reviewed 15 April 2022 via mobile

We had an amazing family trip to Varanasi and thanks to all the hotel staff why we could experience the traditional Varanasi (Kaashi) culture while still maintaining high standard of living. Special thanks to Mr Sanjay for doing all the plan and arrangements including puja, temple visits and shopping. Walking on the ghaat at night was most memorable one and the location of the hotel is perfect for doing that.

Date of stay: April 2022
Trip type: Travelled with family
Thank 596pratikn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Amritara Hotels, General Manager at Amritara Suryauday Haveli, responded to this reviewResponded 17 April 2022

Dear Sir,

Namaskar and Season's Greetings!

We are glad to receive your motivating comments on your recent stay at Amrtara Suryauday Haveli.

It is our constant endeavor at Amritara Hotels & Resorts to provide “Unforgettable Experiences” to our esteemed guests at all times.

We welcome you once again to visit & relive the unforgettable experiences at the best palace hotel in Shivala Ghats, Varanasi, Uttar Pradesh by Amritara Hotels & Resorts. Please keep visiting our website & please ‘like’ our social media pages for the latest seasonal offers of this beautiful accommodation in Varanasi! You may please recommend friends & family and request to experience our unique palatial accommodation with modern luxuries, Country boat ride in Ganges, join aarti ritual, short walk to the famous Kashi Vishwanath Temple, and the beautiful history lingering all around.

Your approbation is deeply cherished and we express our gratitude on providing an opportunity to serve you.
Amritara team shall await your visit soon!

Warm Regards,
Pankaj Mahajan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2022 via mobile

We visited in the month of March as 6 family members.
The approach to Hotel is very bad as small lanes are full of stench . To reach this hotel you have to walk for 600 metres approximately. This is very uncomfortable.
Then comes the Shivala ghat….. Very dirty. People wash clothes
Their motor boat is also not well kept. As they charge as 5 star hotel, facilities should also be assured.
Yes interior of the rooms were good, neat n clean. Window size is very small to enjoy the view.Bathroom accessories are not as per 5 star hotel.
Food was good and freshly prepared. Service was also fairly good.
For Ganga Aarti, I would suggest Assi ghat one . Though Aarti of Dashwamedh ghat is famous, but there is too much of crowd of boats and small moving vendors, with so much of chaos n noise. You can’t listen to the aarti peacefully.
Please visit Vishwanath temple by road n not motor boat. Someone in the hotel guided us to go by boat n he made fool of us. We had to again walk through lanes n he wanted us to keep our valuables in locker at some private shop n told us that there are no trust lockers.
Then we looked ourselves n found the trust lockers(24/7)
All around you there are people who are ready to cheat pilgrims.
Assi ghat is the best ghat .

Date of stay: March 2022
Trip type: Travelled with family
Thank Rashmikd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Amritara Hotels, General Manager at Amritara Suryauday Haveli, responded to this reviewResponded 9 April 2022

Dear Ma’am,

Namaskar and Season's Greetings!

We appreciate you bringing out the details to our attention and regret the experience meted out to you on your visit to Amritara Suryauday Haveli, Varanasi.

The Hotel management in extremely concerned and has taken a serious cognizance of the boat matter.

Also we would like to infrm you that the distance from Agarwal radio ( shivala crossing) to Shivala ghat is only 200 meters.
These are rare occurrences as our team of highly trained professionals always strive hard to exceed guest expectations.
Given the opportunity, we would like to contact you on your phone number, at your convenience, in order to rectify and make up for the inconvenience caused to you.

Look forward to welcoming you back in near future.

Warm Regards,
Pankaj Mahajan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2022 via mobile

When in Kashi, you ought to stay at a Ghat and what better location than Amritara. Food and service are also impeccable. Sanjay , Amritara’s man Friday , is ever ready to help you with any demands one might have - right from arranging Pooja, to boat rides , to temple visits -no demand fazes him.
Amritara has a wonderful terrace with a superlative view of the Ganga. Great place to hangout and watch life. And whilst at the terrace pls do say hi to the wonderful Tiwary Saab who guards the terrace.
Don’t look elsewhere. Have wonderful time at Kashi. Om Namasivaya

Date of stay: March 2022
Trip type: Travelled with friends
Thank Sivaraj S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Amritara Hotels, General Manager at Amritara Suryauday Haveli, responded to this reviewResponded 6 April 2022

Dear Sir,

Namaskar and Season's Greetings!

It is heartwarming to hear that you value our efforts put forward in making your stay memorable at Amritara Suryauday Havel.

At Amritara Hotels & Resorts we foster a culture where all our employees are encouraged to tender a professional, personalized and a superlative guest experience.

Our unrelenting hospitable spirit is the inspiration acting as a stimulus to ensure our guests truly resonate with “Experiential Holidays” which is our pursuit and cause of existence.

We welcome you once again to visit & relive the unforgettable experiences at the best palace hotel in Shivala Ghats, Varanasi, Uttar Pradesh by Amritara Hotels & Resorts. Please keep visiting our website & please ‘like’ our social media pages for the latest seasonal offers of this beautiful accommodation in Varanasi! You may please recommend friends & family and request to experience our unique palatial accommodation with modern luxuries, Country boat ride in Ganges, join aarti ritual, short walk to the famous Kashi Vishwanath Temple, and the beautiful history lingering all around.

Warm Regards,
Pankaj Mahajan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2022 via mobile

The haveli has excellent access to the ghats. It is a property with a lot of character. It is small with very limited rooms enabling a very personal touch to the service. The rooms are clean and adequate. Nothing extravagant. Food at the haveli was good with some variety offered (we mostly had Indian and tried some Indian Chinese) over 2 days. Being a Ghat side property one has to factor in some amount of walking to access the nearest public transport but the staff tries to make it as easy as possible. Will definitely recommend it if spending all your time near the ghats of Kashi is a priority. Used the haveli’s boat for 2 rides - again the trump card was convenience and access.

Date of stay: March 2022
Trip type: Travelled with family
Thank Jay_2408
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Amritara Hotels, General Manager at Amritara Suryauday Haveli, responded to this reviewResponded 30 March 2022

Dear Sir,

Namaskar and Season's Greetings!

It is heartwarming to hear that you value our efforts put forward in making your stay memorable at Amritara Suryauday Havel.

At Amritara Hotels & Resorts we foster a culture where all our employees are encouraged to tender a professional, personalized and a superlative guest experience.

Our unrelenting hospitable spirit is the inspiration acting as a stimulus to ensure our guests truly resonate with “Experiential Holidays” which is our pursuit and cause of existence.

We welcome you once again to visit & relive the unforgettable experiences at the best palace hotel in Shivala Ghats, Varanasi, Uttar Pradesh by Amritara Hotels & Resorts. Please keep visiting our website & please ‘like’ our social media pages for the latest seasonal offers of this beautiful accommodation in Varanasi! You may please recommend friends & family and request to experience our unique palatial accommodation with modern luxuries, Country boat ride in Ganges, join aarti ritual, short walk to the famous Kashi Vishwanath Temple, and the beautiful history lingering all around.

Warm Regards,
Pankaj Mahajan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2022

We stayed in Amritara Suryauday Haveli during our visit to Varanasi. The booking should preferably be done through their official website as the various options can be seen and special packages/offers can be availed. A telephone discussion with the front office
to seek specific queries/clarifications is highly
recommended prior booking. The staff is very helpful
and we found them very professional and helpful
especially Shri Uday in front office, Shri Sanjay their
guide for all local visits and each of the housekeeping
staff. The Hotel provides paid pick up and drop from
airport or railway station. In case travelling by own car do check the paid parking facilities available nearby. The area around 250 metres from the Hotel is accessible through the typical narrow lanes of Kasi, so seek assistance of the front office for assisting with baggage and guidance. We preferred to take the boat ride to reach the hotel, which is advisable for the first checkin trip. The Hotel offers various packages for boat rides, evening and morning "Ganga Aarti", local city visit etc with their in house guide. A very good initiative by the Kashi Vishwanath temple trust is to make all services available online to remove the scourge of touts and crooks. All devotees must make use of this facility and directly visit the Booking office, especially near Gate No 4, to get the entitled services, instead of being misled if one is not very firm and unaware of the official facilities
available.
The meals provided are totally vegetarian ,but very tasty and wholesome with lots of variety especially the breakfast. One can plan to try the local cuisines by walking down along the ghats till "Assi Ghat" and all sorts of street food are available there. Do consult the front desk to check out the recommended shops/restaurants, as they are very helpful. The rooms are very comfortable and very well maintained with a nice view of river Ganga. It is better to book the river view rooms. The roof top also offers an excellent place to enjoy yoga by a trainer or enjoy some quite time with the morning cup of tea. A two night stay is recommended for enjoying the visit at a leisurely pace. Overall we had an excellent stay which made our visit to Varanasi and Sarnath a memorable experience, thanks to the excellent staff and management of Amritara Suryauday Haveli. If ever we plan to visit Varanasi again, then we will definitely stay at this Hotel.

Room tip: River view rooms are recommended for stay
Date of stay: March 2022
    • Location
    • Rooms
    • Service
Thank arindam59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Amritara Hotels, General Manager at Amritara Suryauday Haveli, responded to this reviewResponded 30 March 2022

Dear Sir,

Namaskar and Season's Greetings!

It is heartwarming to hear that you value our efforts put forward in making your stay memorable at Amritara Suryauday Havel.

At Amritara Hotels & Resorts we foster a culture where all our employees are encouraged to tender a professional, personalized and a superlative guest experience.

Our unrelenting hospitable spirit is the inspiration acting as a stimulus to ensure our guests truly resonate with “Experiential Holidays” which is our pursuit and cause of existence.

We welcome you once again to visit & relive the unforgettable experiences at the best palace hotel in Shivala Ghats, Varanasi, Uttar Pradesh by Amritara Hotels & Resorts. Please keep visiting our website & please ‘like’ our social media pages for the latest seasonal offers of this beautiful accommodation in Varanasi! You may please recommend friends & family and request to experience our unique palatial accommodation with modern luxuries, Country boat ride in Ganges, join aarti ritual, short walk to the famous Kashi Vishwanath Temple, and the beautiful history lingering all around.


Warm Regards,
Pankaj Mahajan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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