Awesome property. It was recommended by one of my friend. Unfortunately I could spend just a night there. One of the Manager Mr. Sanjay was there to help to explain each and things always smiling face. Lovely room. Best location to stay in varanasi. Thank you so much Mr. Sanjay. I visit again and again.
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Taking safety measures
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This hotel is very good we stay here for short Day but the time we spend was very good . located is in heart of City nearest to ganga ghat & viswanath ji temple . also shopping and malls are easy to go staff are very helpful and supportive good to be there thank....
I was stayed last month the stay was very nice front office staff is also nice and location is very good Overall very good the food was also delicious I wili visit my next trip and you can go for ganga ghat temples and shopping malls I preferred to go varanasi thanks
Dear Mr. Dalip,
Thank you for sharing about your experience of your recent stay at Hotel Castillo Varanasi on TripAdvisor.
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Kind regards,
Akash Sharma
Front Office Manager
I have stayed last month
Very comfortable stay room was very clean and specious staff was also very helpful and courteous it's located in very prime location where u can go for Kashi Vishwanath and Ganga ghat also shopping centre breakfast also was delicious I will visit my next visit ..... thanks Castillo
Dear Mr.P,
Thank you for sharing about your experience of your recent stay at Hotel Castillo Varanasi on TripAdvisor.
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Kind regards,
Akash Sharma
Front Office Manager
Every thing was good & Ratn chandra & Ladie Fo staff was very supportive food was also tasty , value of money services qlty nice.
Dear team – well done on the excellent.
showcasing our commitment to creating an environment focused on health, hygiene, safety and wellbeing across all our properties. For further details, please
Dear SVRY124,
Thank you for sharing about your experience of your recent stay at Hotel Castillo Varanasi on TripAdvisor.
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Kind regards,
Akash Sharma
Front Office Manager
.i was check in here 14 july Don't go this hotel v worst hotel I will advise. In this hotel no one go look like dhaba service service is very late their staff chew khaini and pan masala There was blood stain in the bed sheet, there was food in the drawer. There was no follow up of covid here will never come to this hotel like dhaba service
Dear Guest,
Greeting from Castillo Varanasi,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
Keeping our Guest happy is our number one priority and I’d like to ask you for another chance to retain your custom.
Thanks & regards
Akash Sharma
Front Office Manager
