I was stayed last month the stay was very nice front office staff is also nice and location is very good Overall very good the food was also delicious I wili visit my next trip and you can go for ganga ghat temples and shopping malls I preferred to go varanasi thanksMore
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I have stayed last month
Very comfortable stay room was very clean and specious staff was also very helpful and courteous it's located in very prime location where u can go for Kashi Vishwanath and Ganga ghat also shopping centre breakfast also was delicious I will visit my next visit ..... thanks Castillo
Dear Mr.P,
Thank you for sharing about your experience of your recent stay at Hotel Castillo Varanasi on TripAdvisor.
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Kind regards,
Akash Sharma
Front Office Manager
Every thing was good & Ratn chandra & Ladie Fo staff was very supportive food was also tasty , value of money services qlty nice.
Dear team – well done on the excellent.
showcasing our commitment to creating an environment focused on health, hygiene, safety and wellbeing across all our properties. For further details, please
Dear SVRY124,
Thank you for sharing about your experience of your recent stay at Hotel Castillo Varanasi on TripAdvisor.
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Kind regards,
Akash Sharma
Front Office Manager
.i was check in here 14 july Don't go this hotel v worst hotel I will advise. In this hotel no one go look like dhaba service service is very late their staff chew khaini and pan masala There was blood stain in the bed sheet, there was food in the drawer. There was no follow up of covid here will never come to this hotel like dhaba service
Dear Guest,
Greeting from Castillo Varanasi,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
Keeping our Guest happy is our number one priority and I’d like to ask you for another chance to retain your custom.
Thanks & regards
Akash Sharma
Front Office Manager
Beautifully managed clean hotel along with delicious food and superb restaurant service by Dev ,Nikhil and Alma
Surely come back again & recommend this hotel to my friends and family
I visited hotel in my friend wedding and found true value for money and over all service exceeded my expectations
Dear Guest,
Greeting From Castillo Varanasi !
We are happy to hear you had a positive experience at Castillo Varanasi! We value your input and encourage you to let us know more details about your experience with us.
Thanks & Regards
Akash Sharma
Front Office Manager
Entire ambience is so nice and clean staff was courteous and the food taste was so good. I enjoyed the stay and wish to go back there again and definately going to recommend this property to my friends.
Dear Guest,
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.
At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.
We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.
We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.
Warm Regards
Niraj Kumar
General Manager
