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Reviewed 28 December 2020

One of the best n safest hotel in varanasi.location is perfect from all the temple n the ambience of the hote, service related to room cleaning food etc all r perfect...love dis hotel ....thums up..the staff is so friendlly .

Date of stay: December 2020
Trip type: Travelled with family
Thank 306tanvia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Niraj Kumar, Guest Services / Front Office at Castillo Hotel, responded to this reviewResponded 29 December 2020

Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.

At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.

We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.

Warm Regards
Niraj Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2020

One of the best hotels in varanasi.. Ambience,location,staff, cousine and amenities all are very good..Feel that it would be top on the list very soon..Located at heart of the city..You can visit all the famous places of varanasi nearby from here...

Date of stay: December 2020
Trip type: Travelled with family
Thank Travellervns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Niraj Kumar, Guest Services / Front Office at Castillo Hotel, responded to this reviewResponded 25 December 2020

Dear Sir,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.

At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.

We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.

Warm Regards
Niraj Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020 via mobile

Very good service, good behaviour of all staff. Food quality was superb. Great location near to Viswanath temple.
Best downtown hotel.I was in Varanasi for wedding function of my relative. Banquet arrangements was also very nice.

Date of stay: December 2020
Trip type: Travelled with family
Thank Mjaishwal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Niraj Kumar, Guest Services / Front Office at Castillo Hotel, responded to this reviewResponded 18 December 2020

Dear Sir,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.

At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.

We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.

Warm Regards
Niraj Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020 via mobile

The chow soup was very good. The salad both veg and nonveg were also of good standard. All the starters were pretty good specially the non-vegetarian ones. Overall excellent ambience excellent food 10/10....

Date of stay: December 2020
Trip type: Travelled with family
Thank Anant131978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Niraj Kumar, Guest Services / Front Office at Castillo Hotel, responded to this reviewResponded 18 December 2020

Dear Sir,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.

At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.

We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.

Warm Regards
Niraj Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020

This is my second visit in this hotel and always as usual stay was pleasent and wonderfull.
Room is well equipped with amenities and specious, our checkin and checkout was smooth.
Food was tasty and delicious
Will recommend someone.

Date of stay: December 2020
Trip type: Travelled with family
Thank Raj_12034
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Niraj Kumar, Guest Services / Front Office at Castillo Hotel, responded to this reviewResponded 18 December 2020

Dear Sir,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Varanasi.

At Castillo, Varanasi it is our constant Endeavour to provide you with high standards of personalized service and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We would like to thank you for appreciating the Hotel and its services. It gives us great pride and encourages us to offer even higher levels of excellence.

We do hope you will recommend us to your other family members, friends & associates and look forward to the pleasure of welcoming you back.

Warm Regards
Niraj Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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