We stayed here for 1 night in December 2011, but not by choice - the place we originally booked did not have our reservation and was full, so our local tour guide brought us here. It was New Years Eve, so we were grateful to have had a place to stay at all. But if we had a choice, we wouldn't stay here and would recommend travelers to look elsewhere. The rooms were large, but very dirty, even by Varanasi standards -- yellow sheets, stinky blankets, stained towels, etc. The staff had uniformly sour faces and were not helpful at all.
And this incident actually happened, I kid you not: when we went to the 2nd floor for breakfast the next morning, the restaurant/cafe was a mess and we were told that there was no breakfast that day, even though we had paid for a buffet breakfast. They couldn't give us an explanation. Later, I overheard the manager give an explanation to another guest -- he said that the staff partied all night and got too drunk on New Years Eve, and none of them showed up in the morning, so they weren't able to serve breakfast that day. That about summarizes this hotel right there...
If you somehow end up at this hotel, here's a tip: there's a decent food court across the street, in the cinema/mall complex. Eat there, not at the hotel.
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