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Reviews (478)
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Reviewed 9 December 2017

My favorite place to stay in Lucknow, always - Renaissance Hotel Gomti Nagar. Have stayed here more than 20 times, and still it excites me every time I am here. Keep up the good work.

Staff at front desk is courteous, Sepia restaurant serves authentic Awadhi food, L14 has great chefs providing multi cuisine buffet.

Special attraction is the 16th Floor Sky Bar and open air seating next to a infinity pool.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Service
Thank Nikhil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHLko, Public Relations Manager at Renaissance Lucknow Hotel, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you for reaching us on the TripAdvisor.
We aim to provide unique experiences to our guests and it is always gratifying to receive such wonderful comments for our staff and ambience.

These positive comments from our valued customers keep us motivated to exceed our guests expectations, every time.

I look forward to welcoming you back soon!

Regards,
Renaissance Lucknow Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Great staff,great hospitality would recommend every one to stay in Renaissance hotel lucknow" great front desk Courtney.enjoyed .Would recommend this hotel to every one. Best of luck and enjoy.hope would be returning back soon

Stayed: December 2017, travelled on business
Thank pkapoor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHLko, Public Relations Manager at Renaissance Lucknow Hotel, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you reaching us on TripAdvisor.

It is our constant endeavor to provide our guests with the best services and facilities hence it brings us immense pleasure to read your appreciation about the hospitality showcased by our staff. Your wonderful review has been shared with our associates and they are thrilled and motivated!

We look forward to welcome you back soon.

Warm Regards,
Renaissance Lucknow Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

I was there in renaissance lucknow couple of days back with my family for wedding celebration.We have a 9month old baby and everyone was so concern for his comfort, his food which was just amazing to see.

The front line manager(sorry dont remember his name) was impressive n made sure v were in safe hands always. We stayed for 2nights only but worth t days spend!!! Whatelse u expect from a g8 hotel...Neat clean well maintained hotel, gr8 food...Amazing amazing amazing!!! Wuld love to be back any day

Stayed: November 2017, travelled with family
Thank Danish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHLko, Public Relations Manager at Renaissance Lucknow Hotel, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you for reaching us on TripAdvisor.

We take immense pride and pleasure to curate memorable gateways for all our valued guests.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

Our team is thrilled to read your reviews regarding our Hotel.
Feedback from the valued guest like you keep our team motivated and encourages to showcase standard hospitality.

We are looking forward to having you back again soon.

Regards,
Renaissance Lucknow Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017 via mobile

Visited Renaissance Lucknow today also, Iam quite a regular visitor, today I had a family dinner, as like always Ravi Gupta assisted us in a very very good way, he is always very polite, he takes care of children as well..he is a good manager, main reason of visiting Renaissance Lucknow is Ravi Gupta, his hospitality is appreciated..

Stayed: November 2017, travelled with family
Thank vaishnav t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHLko, Public Relations Manager at Renaissance Lucknow Hotel, responded to this reviewResponded 5 December 2017

Dear Guest,

Greetings from Renaissance Lucknow Hotel !!!

Thank you for reaching us on TripAdvisor. Your appreciating words regarding our property highly motivated our team.
Your experience at Renaissance is what matters most to us and will always remain a priority. Glad to know that our staff has taken a proper care of your and showcase their hospitality.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

We hope to see you again

Regards,
Renaissance Hotel Lucknow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

Stayed here on business in early November when the pollution was high. The location is great, rooms are good and comfortable with a good breakfast.
The only downside is the gym which is small and ill-equipped but everything else was fine.

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHLko, General Manager at Renaissance Lucknow Hotel, responded to this reviewResponded 29 November 2017

Dear Guest,

Thank you for reaching us on TripAdvisor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
Our team is thrilled to read your reviews regarding our Hotel.

Feedback from the valued guest like you keep our team motivated and encourages to do better for what we do.
Your comments regarding our delicious flavors, staff hospitality, room facilities etc. But our main concern is on your inconvenience that you had suffer at gym.
Thank you for taking my attention towards this issue, I personally ensure you that you will be found it better on your next visit.
We believe in not only meeting your expectations but also exceeding that.

We are looking forward to having you back again soon.

Regards,
Renaissance Lucknow Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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