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All reviewsthe heart of the citypeeli kothivalue for moneycoffee shopshopping areahappening placehouse keepingexcellent locationroom servicecomfortable staybusiness travelerbreakfast spreadhotel is locatedfood qualityroom was spaciousroyal cafebusiness trip
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Reviewed 15 May 2017

Being in Hazratganj the hotel is situated very nicely especially if you are on a leisure trip. Rooms are okay and reasonably comfortable. Service is okay and the food is average. I had stayed in the hotel when it was affiliated with Best Western and since then I did find some drop in the quality.

Stayed: May 2017, travelled with family
Review collected in partnership with this hotel
Thank DKS5171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 4 July 2017

Dear Guest,

Greetings from Hotel Levana!

Appreciation of our esteemed guest is what keeps us motivated. Thank you for penning down the stay experience with us.

We regret that we couldn’t recreate the same par excellence experience that our patrons vouch for. We assure you to eliminate the loopholes that surfaced during your stay and make your next visit seamless.

Once again, we express our gratitude for your valuable feedback. We hope you would continue honoring us with your visits.

Best Regards,
Pranab Chakravorty
OPM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017 via mobile

Hotel is good for couple. I stay here for 1 night to celebrate our aniversery .Hotel is good looking and nice stay .I like the morning breakfast so much .Really its a nice stay for me .I recomand this hotel to my frds.

Stayed: May 2017, travelled as a couple
Thank qasimlko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017

A nice hotel. Good food with a tidy breakfast spread. Enough drinking water in the room .
Active house keeping keeps the place clean.
Wi fi is good.
The bar at the roof is nice enough . Its both open air and has also has glass enclosures.
Air conditioning is good in the room and can be well controlled.
The guard at the door should be taught to help a guest with the luggage if so required at least he should try to be helpful.
The chair in front of the work table (room 206) is so low it becomes very difficult to work on the laptop.
Two cakes of soap should be provided in the bath, one for the basin and one for the shower.
Rest ok. Will not mind to stay again.

Room Tip: nothing comes to mind
  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Service
Thank Prabal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2017

This hotel is a mixed bag. The quality of the rooms varies significantly from shabby to very comfortable. The food is generally excellent but the service in the restaurants can be very hit-or-miss. It depends on who is on duty. The main problem is the noise from the parties there, which are numerous. Sometimes there are 2 simultaneously, one downstairs and one on the roof and the music and talking can be clearly heard in the rooms. The soundproofing between the rooms is also not very good. The staff are generally attentive and efficient.

Room Tip: No view from some of the 1st floor rooms.
  • Stayed: January 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Z2187PD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a mixed experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We have taken the note regarding your say about the acoustic at the Banquets and Lounge, and are in process to look after the areas that can be improved.
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2017 via mobile

I have stayed at this hotel earlier also but this stay was really good. Smooth check-In, spacious room and good food were highlights. The approach to hotel has lately been difficult due to the metro rail project work. Navratra Thali during lunch was awesome. Dinner at Peeli Kothi was good though the food was on the spicier side. Breakfast buffet as alswahs was good. The staff at restaurants was very good.
Only issue was some housekeeping issues wherein house keeping was not prompt in certain requests. there was a fault in the toilet flush and the issue took around half an hour to resolve, other minor requests such second set of room slippers (double occupancy room should have two by default) were not completed despite housekeeping saying that they will get in immediately.
Overall good stay but the place needs to work more on housekeeping front

Stayed: April 2017, travelled with family
Thank sacmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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