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“Mixed bag”
Review of Hotel Levana

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Hotel Levana
Ranked #10 of 100 Hotels in Lucknow
Reviewed 6 May 2017

This hotel is a mixed bag. The quality of the rooms varies significantly from shabby to very comfortable. The food is generally excellent but the service in the restaurants can be very hit-or-miss. It depends on who is on duty. The main problem is the noise from the parties there, which are numerous. Sometimes there are 2 simultaneously, one downstairs and one on the roof and the music and talking can be clearly heard in the rooms. The soundproofing between the rooms is also not very good. The staff are generally attentive and efficient.

Room Tip: No view from some of the 1st floor rooms.
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  • Stayed: January 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Z2187PD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a mixed experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We have taken the note regarding your say about the acoustic at the Banquets and Lounge, and are in process to look after the areas that can be improved.
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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24 - 28 of 368 reviews

Reviewed 15 April 2017 via mobile

I have stayed at this hotel earlier also but this stay was really good. Smooth check-In, spacious room and good food were highlights. The approach to hotel has lately been difficult due to the metro rail project work. Navratra Thali during lunch was awesome. Dinner at Peeli Kothi was good though the food was on the spicier side. Breakfast buffet as alswahs was good. The staff at restaurants was very good.
Only issue was some housekeeping issues wherein house keeping was not prompt in certain requests. there was a fault in the toilet flush and the issue took around half an hour to resolve, other minor requests such second set of room slippers (double occupancy room should have two by default) were not completed despite housekeeping saying that they will get in immediately.
Overall good stay but the place needs to work more on housekeeping front

Stayed: April 2017, travelled with family
Thank sacmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2017

Its good to stay at Levana. Just they have to look into their foods. Staff behavior is very cooperative.
Check in & Check out time also quite good as its take a minute for both. Room ambience is very good.

Stayed: April 2017, travelled on business
Review collected in partnership with this hotel
Thank enggashwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2017

My first stay at the hotel brought cheers to me. Excellent service, voirteous staff and sumptpus food. I enjoyed my stay in the well maintained room. Flawless would be one word answer for the service rendered.

Stayed: March 2017, travelled on business
Review collected in partnership with this hotel
Thank Ashutosh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 13 May 2017

Dear Guest,
Greetings of the day !!!
I am delighted to note that you had a wonderful experience during your recent stay at Hotel Levana.
Your positive comments are a source of motivation for the team.
And at the same time, we take serious efforts in the areas as to reach upto your satisfaction
We value your continuous patronage and look forward to welcoming you back soon
warm regards,
Pranab C.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2017

The hotel was good. Room was spacious and well -ventilated. Breakfast was tasty and was served in a well considerate manner. The room service was quite appreciable. The room was absolutely neat and clean.

Stayed: March 2017, travelled on business
Review collected in partnership with this hotel
Thank vipinpricol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pranabchakravorty, Operations Manager at Hotel Levana, responded to this reviewResponded 28 March 2017

Dear Guest,

Greetings from Hotel Levana!!

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Lucknow.

I am pleased to know that you were satisfied with your experience of our services and facilities.

At Hotel Levana, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Complements from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Hotel Levana and would be delighted to assist you with any requirements.

Warm Regards,
Pranab C.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Levana

Address: 72 Mahatma Gandhi Marg, Lucknow 226001, India (Formerly BEST WESTERN PLUS Levana)
Region: India > Uttar Pradesh > Lucknow District > Lucknow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 100 Hotels in Lucknow
Price Range: ₹ 4,049 - ₹ 11,891 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Levana 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
Offering the best in Comfort and Luxury, our rooms provide something extra for our valuable guests at Hotel Levana, which is why we are the preferred choice for business travellers in Lucknow.Hotel Levana features 66 air conditioned rooms categorized under Club, Club Superior & Suites. All the rooms have been aesthetically designed and furnished with ultra modern facilities to take you to the next level of business luxury. The choice of rooms spells class combined with comfort. Warm earth tones in addition to the luxurious sitting and work areas create an inviting ambience for you to experience and enjoy. ... more   less 
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