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“DONT EVEN THINK OF IT.....”
Review of Capoor's Hotel

Capoor's Hotel
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Capoor's Hotel
Ranked #73 of 93 Hotels in Lucknow
Reviewed 4 May 2011

What a Laugh... though the Hotel is very centrally located but there are a number of Negative points one must let the Public know about. Firstly getting in touch with the Owner who so happens to be the General Manager is as difficult as trying to shag a Elephant..... You ask for his number and the answer one gets from his Managing staff is that we cannot give you his personal number......The Hotel needs to be reconstructed once again as there are so many negative points one can talk about.....Rats, Mosquitoes, Broken Windows with no Mesh to keep the rats and the mosquitoes away......bathrooms can be compared to a 2nd 3tier non ac railway toilet, the word hygiene does not exists in this Hotel...Stained Linnen.....and etc......one can go on and on.......I really wonder how many rats crawled on the vegetables and other eatable products and God only knows if the products were ever disinfected before consuming.... Thank God we just spent a night and made sure we did not have any meals........This Hotel needs to be inspected and serious action taken against the Owners.......God Bless Capoor Hotel ................

Room Tip: Please avaoid as far as possible..........
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  • Stayed: April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank irvin_342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (28)
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21 - 25 of 28 reviews

Reviewed 18 February 2011

Welcoming staff.
In a prime location - looks as though it should be really plush and I imagine it was in its hay day!
On the main street in New Town of Lucknow. Perfectly located for shopping, wandering and seeing many of the sights - within walking distance. Also fabulously located for eateries....
Staff are friendly, though majority do not speak in English.... bear this in mind as many just nod and say yes if you ask something...
Now for a breakdown of each area of the hotel:
* The foyer - beautiful...however one evening I was sat waiting for friends by the small fountain and saw a rat - obviously dying from poisoning... the hotel staff initially said I was mistaken, then when they saw me continuing to watch eventually sent for one of the armed guards to rid the hotel of it... I was then told that this was a common problem in India... stranegely I never saw another rat in all of my time in India... ;)
* Restaurant - cannot fault the staff for their service nor the variety of foods on offer! :) Top notch stuff - though don't think about ordering something off menu as it appears to be too challenging ...
* Hotel in general - always clean,
* Roof terrace - a general dumping ground tbh and sad that this wasn't cordoned off to avoid guests being inflicted with this as it let down the general feel of the hotel...
* Rooms - looked pleasant on entry.... HOWEVER ...
1)a window was broken, with illfitting wood covering it - draughty and potentially an open door to any mosquitoes that wished to enter (later in the season).....
2)the other window latches were insecure and needed to be tigtened for us to feel secure...
3) Sky and TV did not work for over half of the stay - eventually I asked for a replacement but by that time an engineer had been called! This did alter my view a little as it felt as though customer service was not of utmost importance....
4)Bed - sheets looked as though already used...blankets - dare not think about how long ago they were last washed...
5) Heating/air con did not work.... thank goodness for hot water bottles.
6) Electricity - DODGY... be ware...
7) Tea/coffee - if you used there was a charge for 70 rupees... :(
8)Bathroom..... all I can say is that I worked myself up for being able to use it... a lack of toilet paper - constantly (and it was never replaced without calling for it), erratic hot water, FILTHY BATH AND FLOOR - made worse I think as it is only men that are employed witin the hotel and sorry gents men never clean as well as women - leaving pube hairs and dirt in the bathroom is not great!!!

Though this may sound really negative - I had a great time in Lucknow and the hotel was "copeable"...the breakfast and general service by staff made up for this.....

Location would draw me back - but I think I would be willing to walk a coupkle of minutes more for a cleaner bathroom....

  • Stayed: January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MarieBarnes_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2010

Capoor's Hotel is situated in heart of lucknow City. its just in middle of Hazrat ganj. it makes it very special ... the staff is quite good and they talk in very sweet lucknawi tone. the food quality is just too good. i had dinner at Nawab's Restaurant in hotel and would be recommended for all food lovers. well if you are vegetarian smell of lots of non veg may bug you a bit.

room quality is the only thing they must take care of. however being an old hotel you must compromise a bit. the Hazratganj is under going for a massive face lift after that capoor hotel will be a great place to stay if u r in lucknow.

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rashri27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2010

I made a 3-day booking in this hotel on 19-Nov-2010 but shifted to another hotel within the first day only. The hotel is an old style hotel situated at one of the centre areas but regret to say that it is totally unmaintained and the staff tries hard to get the service. Based on the current room charges, the hotel is not at all the place to stay, with no value for money.

  • Stayed: November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DEEPBLUE69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2010

Reception staff behaviour rude.
Bathroom cleaning is not done properely.
Room service very poor.
Waiters attiude very stubborn
Please donot telll the waiter to open the soda/colddrink/beer bottle he will straight go to bathroom and will open it from the knob of door.
they even donot provide bottle openers to their waiters.

Stayed: April 2010, travelled on business
1  Thank SRVashishat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capoor's Hotel

Address: 52 Hazratganj, Lucknow 226001, India
Region: India > Uttar Pradesh > Lucknow District > Lucknow
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #73 of 93 Hotels in Lucknow
Price Range: ₹ 2,000 - ₹ 3,600 (Based on Average Rates for a Standard Room)
Number of rooms: 25

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