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61 - 66 of 827 reviews
Reviewed 7 May 2022 via mobile

A overall great experience. Very spacious big room with good sunlight. SUBHAM K SINGH was good at room cleaning. Breakfast menu was good . Overall a nice stay in the city of Lucknow. Nice location too .
Very near yo today city centre. Enjoying my stay here. Specially the food is so awesome, want to thank the chef .

Date of stay: May 2022
Trip type: Travelled on business
Thank Madhumita0009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nishit Mangal, Sales at Radisson Lucknow City Center, responded to this reviewResponded 28 May 2022

Dear Guest,

I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.

We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.

Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.

We look forward to welcome you back soon!

Kind Regards,

Nishit Mangal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2022

Cleaning of rooms are good . behaviours of staff Swati is good . Overall his attitude towards I appreciate . She is good to take care of all whatever required things in room . Appliance like refrigerator need to take care as it’s not working .

Date of stay: May 2022
Trip type: Travelled on business
Thank Chhabrank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nishit Mangal, Sales at Radisson Lucknow City Center, responded to this reviewResponded 28 May 2022

Dear Guest,

I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.

We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.

Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.

We look forward to welcome you back soon!

Kind Regards,

Nishit Mangal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2022 via mobile

I would like to inform the Radisson group that your employee Ms surbhi bhari was so nice and humble ,
Room cleaning done by her was also good as well .Thanks for the services provided by her . Food was also good

Date of stay: May 2022
Trip type: Travelled solo
Thank Sharma_432pooja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nishit Mangal, Sales at Radisson Lucknow City Center, responded to this reviewResponded 28 May 2022

Dear Guest,

I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.

We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.

Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.

We look forward to welcome you back soon!

Kind Regards,

Nishit Mangal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2022

Nice hotel and experienced a good stay here room cleaned nicely by Shubham Kuma Singh.Food was also good .hotel located at center of the Lucknow everything is near by .all total a good sty at hotel.
Really enjoyed a lot.

Date of stay: May 2022
Trip type: Travelled solo
Thank Praveen407
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nishit Mangal, Sales at Radisson Lucknow City Center, responded to this reviewResponded 28 May 2022

Dear Guest,

I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.

We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.

Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.

We look forward to welcome you back soon!

Kind Regards,

Nishit Mangal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2022

The experience in radisson is quite average and the expectations from Radisson is different but somehow this property is not upto the mark..

Though the rooms and house keeping has done their job with lot if responsibility...

Lot to be done by the management of this hotel else they will loose good customers..

Swati Singh the house keeping girl was very courteous ...

Date of stay: May 2022
Trip type: Travelled on business
Thank Nadeeahmad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nishit Mangal, Sales at Radisson Lucknow City Center, responded to this reviewResponded 28 May 2022

Dear Guest,

Thank you for sharing your valuable feedback of your recent visit to our hotel. It is most unfortunate that we were unable to provide you a seamless experience and we are very regretful for that and this is not what we pride ourselves with to be the best. The experience was certainly not reflective of our usual standards. Let me assure you that it is our constant endeavour to provide the best of services to our guests and that every guest of the hotel is treated with utmost professional care and hospitality.

I am grateful to you for the time you have taken to draw this to our attention and will assure you that we have taken this feedback with the seriousness it deserves. The experience that occurred have been addressed to the concerned head of the department with immediate concern & priority. Please be rest assured that it’s our ongoing effort to train our staff and sustain high level of service in the entire hotel, thereby improving upon the areas of concern.

Once again I would like to extend my sincere apology for all the inconvenience caused to you and I assure you that I will be personally involved in taking the corrective measures.

My team has a commitment that during your next visit you will certainly find a difference in the service and will have a memorable experience with us.

We value your patronage and the entire team at the hotel looks forward to being of continued service to you and we will look forward to welcoming you back soon

Kind Regards,

Nishit Mangal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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