The experience in radisson is quite average and the expectations from Radisson is different but somehow this property is not upto the mark..
Though the rooms and house keeping has done their job with lot if responsibility...
Lot to be done by the management of this hotel else they will loose good customers..
Swati Singh the house keeping girl was very courteous ...More
PricelinePriceline
Taking safety measures
Expedia.comTaking safety measures
Services and swimming pool. Very poor service and even swiming pool is not working. Hotel stay on 4&5 may. Expect long wait for any service like order food call front desk or even they will forget and repeat the same again.. painful in such premium brand.
Dear Guest,
Thank you for sharing your valuable feedback of your recent visit to our hotel. It is most unfortunate that we were unable to provide you a seamless experience and we are very regretful for that and this is not what we pride ourselves with to be the best. The experience was certainly not reflective of our usual standards. Let me assure you that it is our constant endeavour to provide the best of services to our guests and that every guest of the hotel is treated with utmost professional care and hospitality.
I am grateful to you for the time you have taken to draw this to our attention and will assure you that we have taken this feedback with the seriousness it deserves. The experience that occurred have been addressed to the concerned head of the department with immediate concern & priority. Please be rest assured that it’s our ongoing effort to train our staff and sustain high level of service in the entire hotel, thereby improving upon the areas of concern.
Once again I would like to extend my sincere apology for all the inconvenience caused to you and I assure you that I will be personally involved in taking the corrective measures.
My team has a commitment that during your next visit you will certainly find a difference in the service and will have a memorable experience with us.
We value your patronage and the entire team at the hotel looks forward to being of continued service to you and we will look forward to welcoming you back soon
Kind Regards,
Nishit Mangal
Hotel is neat and clean .Stay was comfartable.Easily located and near to main points of City.Food variety was also good.House keeping service was good and special mention of Swati Singh who helped and do resolve some of queries.
Dear Guest,
I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.
We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.
Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.
We look forward to welcome you back soon!
Kind Regards,
Nishit Mangal
Abhijeet Gupta service is very good,outstanding ,Behaviour was polite. Hotel was good.food is also outstanding. Housekeeping service is very good. Very nice service. Hotel was located near various food,Awesomes. Awesome place in lucknow.
Dear Guest,
I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.
We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.
Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.
We look forward to welcome you back soon!
Kind Regards,
Nishit Mangal
Amazing taste, great hospitality.. Mr.Uttpal made us feel special cared and looked after us in every way .. fully satisfied with the restaurant this is my second visit while returning from lucknow ..thanks Uttpal again
Dear Guest,
I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.
We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.
Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.
We look forward to welcome you back soon!
Kind Regards,
Nishit Mangal
I liked the service here and also liked Swati Singh's behavior, she is very nice and friendly.
Exactly ya i like this awesome place...
would love to come again and thank you...!
She is so prompt and quick responder i have ever seen.
Dear Guest,
I am thrilled to read your motivating comments on Trip Advisor about Radisson Lucknow City Center. Thank you so much for taking the time out to review our hotel.
We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your recent visit.
Our team is our asset and we take great effort to train our team to deliver excellence. Your positive sentiments have been communicated to all team members who ensured you had a memorable stay with us.
We look forward to welcome you back soon!
Kind Regards,
Nishit Mangal
