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All reviews square restaurant feel happy dahi ke kebab rooftop pool every staff member gomti nagar banquet team gulab jamun morning hours superior quality newly opened hotel comfortable property food festival family dinner great hospitality live counter great taste
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Reviewed 9 December 2017 via mobile

My hotel stay was really good. All services were up to the mark and the hotel staff is very prompt and courteous just as needed. And the ambience of the hotel is spot on. Thank you for making the stay worth it.

Stayed: December 2017, travelled solo
1  Thank Exploration743604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RajSingh19, General Manager at Novotel Lucknow Gomti Nagar, responded to this reviewResponded 11 December 2017

Dear Guest,

Greetings from Novotel Lucknow Gomti Nagar !

We thank you for staying with us during your recent visit to Lucknow.

We are delighted to know that we were able to meet your expectations in terms of food, hospitality and ambience.

Looking forward to your continued patronization.

with warm regards,

Raj Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

I stayed in novotel for my conference...must say the rooms are really nice...and the hospitality of the staff was really good...They do have an excellent roof top bar as well along with terrace pool...They do lack some of the basic amenities which can be improved..most Imortant thing was master switch...individually switching of the lights was a bit of pain..Secondly bathroom amenities can be improved...overall a nice place to stay...Do try their mutton dish and galauti kabab.. it was fabulous

Stayed: December 2017, travelled on business
Thank naval2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RajSingh19, General Manager at Novotel Lucknow Gomti Nagar, responded to this reviewResponded 11 December 2017

Dear Naval,

Greetings from Novotel Lucknow Gomti Nagar !

We thank you for staying with us during your recent visit to Lucknow.
We are delighted to know that you found our food, services, rooms and outlets up to the mark and enjoyable. We have also taken a serious note of your feedback abnout the master switch and shall try to overcome the same a the earliest.

Looking forward to your continued patronization.

with warm regards,

Raj Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

Very nice hospitality. Ayush at the reception is very helpful and sweet person.
At the early morning check out at 0415 am he surprised us with a nicely packed breakfast to carry it along.
Food is also excellent. Chef prepared exactly what my wife asked for.

Stayed: December 2017, travelled on business
1  Thank ChetanA44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RajSingh19, General Manager at Novotel Lucknow Gomti Nagar, responded to this reviewResponded 4 December 2017

Dear Chetan,

Greetings from Novotel Lucknow Gomti Nagar !

We thank you for staying with us during your recent visit to Lucknow. Also, we thank you for your valuable feedback.

We are delighted to note that we were able to meet your expectations and you enjoyed our Hospitality.

Looking forward to your continued patronization.

With warm regards,

Raj Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

we stayed in this property for 30 days during nov - dec 2017. it was excellent hospitality specially by F&B team to name few - Alam, Vivek, Deepak, Neil, Rajnish, Sonam, Somita... cannot remember other people name,,, but the entire service staff were really good and we felt like home away from home... the housekeeping staff and the FD staff were equally outstanding in their services... housekeeping staff Anil and Ravi were excellent.. cannot remember other housekeeping staff name who were equally excellent.
must try mocktail prepared by Sonam and also 'Safiya' prepared by Vivek... it was heavenly and refreshing... chat prepared by Alam and Vivek were equally mouth watering...
overall the stay was excellent and cheers to all there..
food was also at par.... all staff is equally good and courteous ..thank you all for giving us a great hospitality and wonderful stay....
however the third party SPA in the hotel should improve on its services...

Room Tip: all rooms are equally good.. however 01 series room are excellent.
  • Stayed: November 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Abdul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RajSingh19, General Manager at Novotel Lucknow Gomti Nagar, responded to this reviewResponded 4 December 2017

Dear Abdul,

Greetings from Novotel Lucknow Gomti Nagar !

We thank you for staying with us during your recent visit to Lucknow.

We are extremely pleased to know that we were able to meet your expectations in terms of services and team.

Looking forward to your continued patronization.

with warm regards,

Raj Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

My first stay @ Novotel Lucknow is a pleasant experience.
The staff is very courteous & has extended warmth a step ahead.
Special mention to Shalini & Ayush here for their untiring efforts and hard work to make us feel home.
Great place to stay if u r in lucknow....
Keep up the good work team Novotel !!!!

Room Tip: Good rooms clean and well maintained
Stayed: December 2017, travelled on business
Thank NishathNaziniJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RajSingh19, General Manager at Novotel Lucknow Gomti Nagar, responded to this reviewResponded 4 December 2017

Dear Nishath,

Greetings from Novotel Lucknow Gomti Nagar !

We thank you for staying with us during your recent visit to Lucknow.

We are pleased to know that you liked our hotel, hospitality, food and services.

We shall continue to strive for excellence so as to servce you better everytime you stay with us.

Looking forward to your continued patronization.

with warm regards,

Raj Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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