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Reviewed 10 January 2022 via mobile

I had visited this property with my family in November, 2021 to attend a wedding. It was haphazard situation at the Hotel, 4 weddings happening at the same time, hardly any Covid-19 protocols were followed although the staff was wearing mask. There was foul smell in the rooms, extremely average and cold food was served

Date of stay: November 2021
Trip type: Travelled with family
Thank aayushigupta6
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Hotel Agra, Owner at Radisson Hotel Agra, responded to this reviewResponded 20 January 2022

Dear Guest,

We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor.

On behalf of the entire team at Radisson Hotel Agra, I sincerely apologize for the inconvenience caused. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

Once again we would like to apologize for the inconvenience caused. We hope to see you again whenever your travels bring you back to Agra!

Regards,
Team Radisson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2022

It was the best hotel experience we ever had. We always heard bout how magnificent radisson hotels were. We are from ranchi and have our own radisson so we knew the reputation. N radisson agra totally stood upto it.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AppieeippA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Hotel Agra, Owner at Radisson Hotel Agra, responded to this reviewResponded 20 January 2022

Dear Guest,

Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.

We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved.
We hope to welcome you back very soon.

Regards,
VaibhavSagar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2022

Impeccable service with a smile by the entire team. Spl Thanks to Ms. Aashi and Mr. Ajay Rawat for facilitating during breakfast and delay checkout respectively. Would surely visit again during my next trip. Thanks.

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Preet7272
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Hotel Agra, Owner at Radisson Hotel Agra, responded to this reviewResponded 8 January 2022

Dear Guest,

Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.

We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved.
We hope to welcome you back very soon.

Regards,
VaibhavSagar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2022 via mobile

I spent two nights at the Radisson Agra from 29th to 31st Dec 21. I enjoyed my stay and loved the quality of food served in the main restraunt. Chef Manoj and his team did a fabulous job. They were personally involved in making sure every guest had a great time. Thanks.

Date of stay: December 2021
Trip type: Travelled solo
Thank VishalGhai2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Hotel Agra, Owner at Radisson Hotel Agra, responded to this reviewResponded 8 January 2022

Dear Guest,

Thank you so much for taking time to share such an incredible review on TripAdvisor.

I really appreciate the compliments you have given about your experience at our hotel. It leaves me overwhelmed.

Your compliments for our product, food and most importantly our service is truly appreciated.

The Radisson Hotel Agra experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. I have conveyed your compliments to everyone in the hotel, including our chefs who were delighted to note that their efforts were so well appreciated.

We hope to continue being your preferred hotel in The city of Taj.

Regards,
VaibhavSagar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2022 via mobile

I was a big Raddison fan until I visited this hotel. This a horrible experience. This was not a stay i was hoping for . Hotel was fully booked coz they took bookings for 3 wedding ceremonies. It was people everywhere, no COVID protocol followed. We booked hotel 3 days before checkin still didn't get desired rooms, no toiletries provided, no towels provided , no slippers, in the room . The worse begin when the families came for wedding joined the dinning area, that scene was beyond horrible. No place to sit, no food available , no cutlery. At that moment there was 300 people in the dinning area and this was the breakfast scene. It was not a posh hotel area ,it was a langar happening in a community centre. We didn't get food to eat though it was included in our offer list . People were playing badminton in the hobby area. Experience is beyond words, staff was clueless coz they didn't expected such crowd. Manager was unavailable. Would suggest all dial up hotel before booking room or checkin ,about any wedding happening in their hotel else near by eatery will give u well cooked food.

Date of stay: December 2021
Trip type: Travelled with family
1  Thank Aarav1411
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Hotel Agra, Owner at Radisson Hotel Agra, responded to this reviewResponded 8 January 2022

Dear Guest,

We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor.

On behalf of the entire team at Radisson Hotel Agra, I sincerely apologize for the inconvenience caused. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.

Once again we would like to apologize for the inconvenience caused. We hope to see you again whenever your travels bring you back to Agra!

Regards,
Team Radisson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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