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4 - 9 of 407 reviews
Reviewed 25 October 2019

Impressive looking modern 4 story hotel, nicely furnished, with regal looking doorman in evening. Lift to all floors including rooftop restaurant and pool where Taj Mahal can be seen in distance.
Smart clean western style room with double bed, nice ensuite, fridge, wardrobe, safe and a/c.
Daily room service was automatically included, which seems unusual in India.
Helpful friendly staff, with a reasonable buffet breakfast (included)
Would definitely stay again
Domino's and a cafe selling a nice Dosa is at the end of the street.
Taj Mahal a short TukTuk ride away.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Kelper_UK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SEVENHILLSTOWER, Manager at Hotel Seven Hills Tower, responded to this reviewResponded 27 October 2019

Dear Guest
Greetings from City of Taj Mahal Agra

Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.

It is our constant endeavour to delight all our guests and ensure a seamless experience.

We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us.

The team and I look forward to welcoming you back in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019

The photos on the website and various other hotel booking sites need updating
The location is good, the actual design of the hotel is good, however the hotel is tired and needs a complete update
Room fittings old and in poor condition, bedding had holes in it.
There were little beetles on the bathroom floor and in the shower, most of which were dead, but some alive, plus a couple of silverfish In the shower, we asked for them to be cleared, they did not, so we had to wash the shower ourselves.
After a day of sightseeing the room had not been cleaned, we had to ask twice. The water and teabags were refilled and we were given clean towels. Floor was not cleaned, bed was not made and the beetles that had moved into the bedroom not cleared.
Pool on first day had a layer of film on it, second day you could not see the bottom of the pool.
Photos of breakfast are definitely not from this hotel, if you are booked into this hotel as part of a trip, ask to be moved elsewhere

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
1  Thank deb_happytripper
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 October 2019

I’m not a princess but the first room we were placed in smelt mouldy so the manager moved us. In The next room the A/C did not work. We were finally put in a room where to A/C worked well. The staff were very obliging during all of this movement. The room was of a good size, as was the bathroom. Breakfast was excellent- a varied array. The service was also excellent. The location was also good.
Some suggestions for the hotel would be to provide larger bars of soap and enough shampoo for more than one person. Some tissues would also be appreciated, as would some English speaking channels on TV.

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Margaret B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SEVENHILLSTOWER, Manager at Hotel Seven Hills Tower, responded to this reviewResponded 27 October 2019

Dear Guest
Greetings from City of Taj Mahal Agra

Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.

It is our constant endeavour to delight all our guests and ensure a seamless experience.

We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us.

The team and I look forward to welcoming you back in the not too distant future
Anand Chaudhary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2019

Stayed for 2 days with my family , parents and inlaw. booked 3 rooms.
It was a comfortable stay with good service.
Located very close to Tajmahal can we viewed from top of the hotel.
It had small pool which was clean and accessible till 8 pm.
Breakfast was ok.
Hair drier was not available. mini fridge and kettle was available .
Overall it was a pleasant stay hotel with nice memories.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Arunkumaar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SEVENHILLSTOWER, Manager at Hotel Seven Hills Tower, responded to this reviewResponded 27 October 2019

Dear Guest
Greetings from City of Taj Mahal Agra

Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.

It is our constant endeavour to delight all our guests and ensure a seamless experience.

We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us.

The team and I look forward to welcoming you back in the not too distant future
Anand Chaudhary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2019 via mobile

This is the dirtiest and least maintained property I have ever stayed in.
The sheets have holes, stains and based on the footprints on the sheets they are being recycled.
The floors are so dirty you have to wear socks or shoes all of the time in your room.
The staff are not helpful, it is located down a dodgy alley, there is no redeeming feature for this hotel.
Everything is mouldy and the smell comes through the ac.
I would not recommend this place for anyone.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank 75miniman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SEVENHILLSTOWER, Manager at Hotel Seven Hills Tower, responded to this reviewResponded 27 October 2019

We regret to know that your stay at Seven Hills Tower Agra was not a pleasant one.

Please accept our apology for the disappointment caused. We have shared your feedback with the Management Team.

At Seven Hills, we work hard to deliver memorable experiences and we request you to consider this experience in isolation. It would be most kind of you to give us another opportunity to serve you and we promise not to disappoint.

Promising a much pleasant experience in the future.

Sincerely,
Anand Chaudhary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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