We are long term travelers with basic needs - general level of cleanliness and enough space for our (minimal) stuff. Our room was plenty spacious. The cleanliness was debatable. The walls in the bathroom had lots of little bugs crawling all over. The tile was able to disguise dirtiness.
The wall in the bathroom went right into another bathroom, which is common in India...but the other room had like four people staying there. We called for hot water. It didn't come on after the supposed 15min. We called again. One shower had hot water. The next shower started cold...just as it was about to get hot the room next door started showering and my shower turned to a drizzle. I had to clean close to the gross walls to rinse my hair and continue bathing since I had started the process.
Bed was comfortable. There is a table and chairs as well as a few other surfaces to set stuff on, which was nice. We also had a TV. They were supposed to have wifi, but supposedly a monkey ate the cable. Does that even make sense?
When we arrived, two guys carried up our two tiny backpacks (I can walk hours carrying that thing, and it is carry-on compatible...meaning it is not big and did not warrant two men for two bags). As the first guy walked into the room he flipped a switch. They dropped the bags, walked to the doorway, and stared at us. We literally had no choice but to tip them both. So awkward. After we tipped, the guy showed us how to flip a switch to control the fan. WTF. Every time I came downstairs the luggage guys asked if I was checking out. Just because I'm downstairs means I am checking out? Did they need tips that badly?
The restaurant downstairs was good and well-priced. The restaurant upstairs was rarely open. One time I went downstairs to order chai. I asked if it was ok if I take the tea upstairs. They said I should go on back up to the roof, and they would bring it up. The tea never came.
One member from our crew spent about 15 minutes discussing with the front desk men about a city tour in their hotel car. The guy from our group came to tell us and confirm if the price was ok. We went to the desk maybe 15 minutes later to confirm we wanted to do the tour, and they said the car was being used. Um, why did you even waste our time??
The view from the roof is nice, but there are better views. They did a good job holding our luggage all day on our last day in town...but that really just means they didn't let it get stolen.
The location is good and bad. The good is that the street it is on is blocked to protect the Taj, which means no honking or craziness. Also good is that it is walkable to the Taj. The bad is that it isn't in a main part of town...there isn't so much around (relatively speaking).
- Official Description (provided by the hotel):
- Hotel Taj Plaza offers 40 rooms which are divided into three categories i.E. Taj Facing Deluxe Room, Deluxe A/C Room and Non AC Room. The rooms are spacious and offer a beautiful view of the famous Taj Mahal to make your stay memorable. The hotel has a multi cuisine restaurant, Magic of Spice where guests can treat their taste buds with Indian, Chinese, Continental and Mughlai delicacies. There is a 24 hours Coffee N Taj Rooftop restaurant and Bar-Be-Que where comfort and taste come together in delectable food and gracious surroundings. Hotel Taj Plaza provides 24-hour a day, 7 days a week services of qualified personnels on duty at the front desk in the reception area. Also, qualified staff members are always alert and available to guests, walk-ins and attending telephone calls from all over the world 24 hours a day, 7 days a week. Hotel has a well-equipped lobby with comfortable sitting area. A well established travel desk is committed to fulfill the travel requirements of guests. 24 hours power backup is provided for electricity outages. Guests can avail 24 hours personalized room service for a great stay experience. There is a nearby ATM cash machine for the convenience of guests. All major credit cards are acceptable and foreign currency exchange services is also available. A well spacious conference and banquet hall is available that can accommodate 10 to 100 people at a time. Various other facilities provided by the hotel are luggage deposit, internet station, family reading room, car parking, daily newspaper, laundry and dry cleaning, telephone and baby sitting services are available. ... more less
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