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“I love my husband more now...” 5 of 5 bubbles
Review of ITC Mughal, Agra

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ITC Mughal, Agra
Ranked #11 of 145 Hotels in Agra
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I love my husband more now...”
5 of 5 bubbles Reviewed 22 March 2012 via mobile

It was a choice my husband made for the last visit to spend our anniversary at this amazing property, the hotel thought through everything for us, from check in to check out, candles in the room, cake and wine, all was amazing, an experience of lifetime... Thanks team Mughal !

Stayed February 2012
Helpful?
1 Thank josesas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 23 March 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,523 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (632)
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delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2012

A beautiful experience for a city like Agra !!! Loved the lobby, the luxury of the newly renovated rooms and as well the spa experience. The amenities placed in the rooms also had the touch of Mughal History. A must visit when in the city of Taj...

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ilovetravelling433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 23 March 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

Service here is top notch.
Starting from reservations. Now, I called to make reservations on a Friday for a Saturday night stay. I wanted 2 rooms, ideally adjoining, at a reasonable rate.The reservation specialist Ajay was extremely helpful and somehow managed to get us the reservation despite the high season and last minute request.
The drive to Agra was not fun and included a 1.15 hour road block due to some truck incident. So when we got to the hotel, the peaceful surrounding was just what we needed. The receptionist was not able to get 2 standard rooms adjoining so she upgraded one room to a suite and took us to our rooms quickly.
Every request was met with a smile. The rooms were fantastic. We ended up going to the Taj twice, once with the whole group in the afternoon, and once just my husband and I without kids early the next morning. It was perfect. And everyone was relaxed after our stay. If I had to comment on something tha twas not great I'd say the food. It was fine but not spectacular, though had a high price tag. We indulged in one dinner at Peshawri since we love Bukhara in Delhi. While the prices were the same (super expensive) and the food good, it was nothing compared to Bukhara.
Would HIGHLY recommend this hotel and an overnight stay if traveling to Agra to see the Taj.

Room Tip: Mughal chambers are nice. The suite that is one level up is fantastic!
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GlobalFamily_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 23 March 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

I have also taken cognizance of your comment about the food and you have my assurance that the same is being reviewed very seriously. Corrective administrative actions are also being taken in this regard.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
114 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

The staff is very very helpful , the Taj can be viewed from the Hotels VIew gallery , food is excellent , Breakfast really covers the range ,Indian Conti , etc .
I feel every person if in Agra should make this hotel a preference hotel

Room Tip: Better to Take graden View Room , there are rooms on the 1st floor of the hotel they have a better...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gautam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 23 March 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 March 2012

Excellent place to stay. We were there for a weekend getaway to unwind and could not have asked for anything more. From the moment you enter the people make you feel special. Check in was a breeze fastest and the most pleasurable in my life, the entire process was done over a welcome drink and a pleasant conversation with the front office manager.The room was extremely comfortable and well appointed (they think of everything you need and sometimes more). The staff at the coffee shop made every meal pleasurable as they were courteous and mindful of your preferences. The Spa is one of the biggest I have seen. The concierge was very helpful and went out of the way to help us plan our site seeing.
All in all a great stay made excellent by the staff.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maverick1305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 23 March 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Mughal, Agra

Property: ITC Mughal, Agra
Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#11 Luxury Hotel in Agra
#11 Spa Hotel in Agra
Price range (per night): ₹ 5,393 - ₹ 26,896
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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