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“Make sure the hotel is not still under construction!”
Review of The Retreat

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The Retreat
Ranked #24 of 143 Hotels in Agra
Bostonian turned Floridian
Level 6 Contributor
130 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Make sure the hotel is not still under construction!”
Reviewed 17 February 2012

We had our travel agent, Raj Singh Solanki, book a hotel in Agra for us and he chose this one. He did not do his research and made a mistake (and many others - do not book through him).

This hotel looks nice from the outside (except for the construction lot right next door). Inside looks nice. But, the hotel was still being built! The hotel has us switch rooms upon arrival because the phone in the room they first put us didnt work. The room they changed us to had a problem in the bathroom. While in our room, we could hear and feel the construction being done in the hotel. They had staff use an shop vacuum (very loud) right outside our room frequently. We lost power several times, including entirely overnight and in the morning. I am not sure why this hotel would have guests stay when the hotel is still under construction and not fully cleaned on the floors where they place guests. I think the hotel might be ok when fully built and the kinks worked out. The restaurant was nice and the food was good.

If you choose to book here, just make sure the hotel is FULLY completed and operational.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank BornForTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this review, 2 weeks ago
Dear Guest,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you due to the construction work . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Retreat

Property: The Retreat
Address: Taj Nagari Phase -1 | Prateek Enclave, Shilpgram Road Near Taj Mahal, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #24 of 143 Hotels in Agra
Price range (per night): ₹ 2,118 - ₹ 9,372
Hotel Class:4 star — The Retreat 4*
Number of rooms: 54
Reservation Options:
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