This hotel off the highway is best avoided during a stay at Agra! Most nearly everything that could go wrong during a hotel stay went wrong during our stay! For starters, Service is very poor. The hotel has poorly dressed and badly trained staff who are unable to help the guests. The restaurant was closing (moving to another part of the city) the day we checked in. Room service was available only for few items of the menu and in any case the food was not good! The hotel could not even serve a good cup of tea! The washroom did not even have hot water and when we complained, the staff told us that during the season of our visit, guests normally preferred cold water baths!