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Reviewed 7 October 2013

oh my gosh...it is terrible water taste in Agra.. single night stay was like 1 month jail. Hotel location is excellent. but what is the usage of it if accomodation service is not gud. it should be proactive approach from hotel staff rather then travellers complaining for things and then it will be fixed by them.

It was'nt value for money ..can get the idea from this. like offered room was very dirty with left behind junks/scraps of previous traveller.
In the night we got to know that it was shared room as we got the company with Rats.

we found the room dirty by wall paint powders, also the room cooler blower can not be redirected to any other direction. no bedsheet or blanket option with room service.

breakfast food ordered from restraunt was smelling very bad, replaced by staff.

no restraunt bill discount provided as it was displayed on cleartrip website

Pros
Gud location,
Room service staff behavior is excellent

Cons.
Room condition was like dirty wall paints.
No spray hose option in toilet

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Cleartrip
Thank GrvBhatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2013

We had a very bad experience with this hotel. we made payment online before seeing the rooms, that was the only reason we stayed there. In fact we were planned to stay for 2 days in Agra, only because of the bad hotel, we cancelled our programme in one day itself, and went to Delhi. No hot water facility in the rooms, bed covers were very ugly, mirrors were broken in the rooms, bathroom was useless. Beds were not clean. there were no room service at all. I suggest everyone not to stay in the hotel, unless and untill they change totally their services. I request the management of the hotel, to use one night in any of their room, and write their experience, in this review page.

Stayed: January 2013, travelled with family
1  Thank AIJAZBAIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012

I have mixed feelings about this place. The hotel itself was a huge let down. The AC in our room didn't work, the power kept going out (and this hotel does not have a generator like many others do), it was dirty, they didn't provide toilet paper (like many other hotels do). However, the staff was pretty helpful after a while. When I had a concern and talked to the people at the front desk, the people on the first shift kept shifting blame saying it wasn't "their fault" these things were happening. That really bothered me because I wasn't blaming anyone, I just wanted the problems fixed.

However, the night shift was MUCH better. Because our AC still wasn't working after 8 hours of this, they let us change rooms. All the other available AC rooms had Indian style toilets (hole in the floor), not western, so they even went so far as to let us basically use two rooms - one with the AC and one with the western bathroom. They were very helpful which was the saving grace for this hotel.

Agra as a whole just isn't a great place. If you're coming to see the Taj Mahal, either just don't stay in Agra or splurge and pay more to get a nicer hotel.

  • Stayed: August 2012, travelled with friends
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1  Thank Leighann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

This is the bad experience staying in this hotel, the hotel you will find looking good from the outside but the room are dirty, they offer poor service, there is no restaurant or any service to offer food in your room. You have to walk miles to find a good restaurant. Although the price are reasonable but room are not worth for the money.

Room Tip: You should get review from tripadvisor or any good website before booking the room because I had very bad experience while staying in Hotel AMBA iNN, Agra since I have not checked the review before booking the room.
  • Stayed: December 2011, travelled as a couple
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2  Thank chitragupta s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear Sir,
Am sorry if you had a bad experience during your stay. Our property has been recently upgraded. We now have a new restaurant Jodha in our premises (www.jodha.co.in). So we have definitely improved the room service experience. The rooms are also getting a face lift.
We are constantly striving to provide the best possible service at budget prices.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2012

Great Location near the MG road, friendly and professional staff, but the room service is not good, no spa trt.
Apart from this is would like to suggest the Restaurant which the part of this hotel. the food is very good, Thanks Astha

  • Stayed: May 2012, travelled on business
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Thank JaipurSharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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