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“Great hotel for youngsters n southerner's like us.” 5 of 5 bubbles
Review of FabHotel Khems Ooty

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FabHotel Khems Ooty
Ranked #33 of 78 Hotels in Ooty
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel for youngsters n southerner's like us.”
5 of 5 bubbles Reviewed 3 April 2012

We stayed here in march. Bunch of friends, took two rooms and was very good. Theiir style of service suits us south indians and prompt with requests. Good place for youngsters as easy and friendly staff.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sudhadanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khems, Manager at FabHotel Khems Ooty, responded to this review, 5 April 2012
Dear "sudhadanie"

We thank you for your review on Tripadvisor & helping other customers choose our property.

We Hope you have taken fond memories of Ooty with you.

We look forward to seeing you in this side of the World soon.

Regards,

Anil Lal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

I was looking for a different hotel near Charring Cross but happened to stumble upon Hotel Khems. But boy o boy they sure know how to impress their customers. I was first shown a single bedded room which was on the smaller side and there was practically no view from the window. However, upon expressing my discontentment I was straightaway upgraded to a double-bedded superior room for the same cost (Mind it I din even have to request them for one). Spacious rooms, large windows with a decent view, PROMPT room service, laundry service, lift facility, VALUE FOR MONEY.. all in all turned out to be one good experience with Khems. The food is far better as compared to the other restaurants and joints around.

Thumbs down: Intercom (mine din't work even though I had lodged a complaint), No geyser if u thought u'd be needing hot water 24/7 (However they provide sufficient hot water during morning and evening.. rest of the time you probably would be busy sightseeing)..

But these do not undermine the good work that they have been doing in hospitality..

Kudos Khems !!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RoGu3-eN-VoGu3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khems, Manager at FabHotel Khems Ooty, responded to this review, 21 February 2012
Dear "RoGu3-eN-VoGu3"

We thank you for your review on Tripadvisor & helping other customers choose our property.

We Hope you have taken fond memories of Ooty with you.

We look forward to seeing you in this side of the World soon.

Regards,

Anil Lal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 February 2012

Hotel Khems is a good hotel only thing it is located in a small lane. Rooms are neat and clean. Staff are very helpful and friendly.Overall it is value for money.
Food quality can be improved otherwise our stay was good at Khems.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PavithraVinod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khems, Manager at FabHotel Khems Ooty, responded to this review, 21 February 2012
Dear "PavithraVinod"

We thank you for your review on Tripadvisor & helping other customers choose our property.

We Hope you have taken fond memories of Ooty with you.

We look forward to seeing you in this side of the World soon.

Regards,

Anil Lal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 January 2012

Khems has got fantastic location close to charring cross. Very close to all the sightseeing places. Ours was superior room and was big in size and clean. Food in the hotel was good and staff was very helpful.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bhaatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khems, Manager at FabHotel Khems Ooty, responded to this review, 13 January 2012
Dear "bhaatia"

We thank you for your review on Tripadvisor & helping other customers choose our property.

We Hope you have taken fond memories of Ooty with you.

We look forward to seeing you in this side of the World soon.

Regards,

Anil Lal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 2 January 2012

the hotel is in a narrow lane at the enterance to ooty from coonoor side. its has a antique looking facade but its really antique townhouse building. the rooms are tiny and old. the bathrooms stink and flushing system is poor. my room had a health faucet instead of a shower and there is no hot water except mornings. the wc was indo-western mixed type and unusable. there is no ventilation in the loo and the room has no basic sound proofing so you can hear everything around and vice versa.
it was ok for a sleep and wash on the move but not an enjoyable experience for a pleasure stay and the cost was quite high for the logge like ambience.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank VSanjeevK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khems, Manager at FabHotel Khems Ooty, responded to this review, 3 January 2012
Dear "sanchithra",

I have to say I am not surprised to see your review here. As a Hospitality professional I regret how we started of on the wrong foot as your arrived and this translated into you not being happy whatsoever during your stay with us. We have been serving guests for over 20 years now and a few off our guests are bound not to be happy with our services. We take it as constructive criticism and would like to move on and address the problems.
Regards,

Anil Lal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about FabHotel Khems Ooty

Property: FabHotel Khems Ooty
Address: Shoreham Palace Road | Off Ettiness, Ooty 643001, India (Formerly Hotel Khems)
Region: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #33 of 78 Hotels in Ooty
Price range (per night): ₹ 1,178 - ₹ 2,291
Hotel Class:3 star — FabHotel Khems Ooty 3*
Number of rooms: 32
Official Description (provided by the hotel):
Blending in with the tranquility of the place, Hotel Khems is located in the heart of Ooty, about 1 kilometer from the Railway Station surrounded by lush green environment that is very much in keeping with nature.With 45 well-furnished spacious rooms designed to perfect aesthetic sense, equipped with all modern amenities. Hotel Khems has a Parking Facility, a fully integrated Recreation Facility, Money Exchange & Credit Cards Facility, Laundry Service, Pony Riding, etc., among a host of other exclusive services. ... more   less 
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