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All reviews privilege suite free upgrade excellent resort house keeping travel desk holiday activities special thanks sofa cum bed activity room special mention front office staff approach road f b kids play area restaurant staff memorable stay excellent stay
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Reviewed 4 weeks ago

We booked a classic room on CP basis. It is around 3 km from the commercial road, which is the main market centre in Ooty. We were welcomed with a pretty little flower bunch and lemon tea on arrival. After check-in, we were guided to our room by Hema, who works in the customer relations department. She told us about all the facilities available in the hotel and how they are doing their bit for the environment by harvesting rain water and adopting eco-friendly measures within the hotel premises. Both the room and bathroom were small in size. The view from the room was beautiful specially at night with all the lights. The hotel is clean, well-maintained. The food in the restaurant was good and had huge portions. The breakfast spread was good. However, the restaurant was understaffed to cater so many guests in the morning breakfast buffet session causing chaos. Other than that, it was a pleasant stay with value for money.

  • Stayed: September 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Curious816747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded 4 weeks ago

Dear Ma'am,

Namaste!

It was a pleasure to host you and your family at Sterling Ooty Elk Hill.

We are glad that our staff members could make you feel welcomed in the typical Sterling way and share with you our humble effort to do our bit for the environment. It delights us to know that you could enjoy the view from our room. We apologise for the inconvenience caused and have asked the Resort Management Team to look into it immediately.

We would love to host you again in our resorts locations at exotic destinations pan-India.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We’ve stayed there for a night, it was impromptu trip and booked very same day. Checkin was smooth, hot lemon honey tea was served as welcome drink which was a soother in such cold climate and we enjoyed it. Also, they upgraded to Privilege Suite and view from the room was breathtaking, entire city and valley was visible. Picture attached. Room heater was also provided, which was very useful as we were traveling with our baby. At the restaurant, during dinner time, Mr. Satyajit recommended for buffet and it was really sumptuous, spread was pretty good and not a single item was avoidable. We actually over ate. Morning breakfast was also good. Most impressive part was the service, they all were smiling and prompt. Special recommendation for Mr Satyajit. Morning checkout was also smooth and we totally enjoyed our stay there. Next time in Ooty, will opt for Sterling Ooty Elk Hill only.

Stayed: September 2018, travelled with family
Thank Abhishek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Located near to the city area.
Hotel can be seen from the ooty market its on the hill 4 kms from the market.
Hospitality provided by the staff is very heart touching.
For best views they make one cabin like place at the top of the hotel from ther u can see the city and blue mountains view.

Stayed: September 2018, travelled with family
Thank devug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded 4 weeks ago

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Sterling Ooty Elk Hill. We appreciate you taking the time to share your review of our resort.

We are pleased to know that you had a memorable stay with us. At Sterling Ooty Elk Hill we seek to bring together the best of hospitality and nature at our strategically located resort. Your peaceful stay is what our staff members strive for. They are committed to deliver a holidaying experience second to none.

Please visit our website to know more about our expansive range of resorts. Looking forward to welcoming you again.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

Had a beautiful time in Ooty and all the management and staff was excellent in there work. The service was awesome and I will definitely suggest you to book this hotel . Every movement we spend was so beautiful.

Stayed: August 2018, travelled as a couple
Thank vjumesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded 5 weeks ago

Dear Sir,

Namaste!

Thank you for choosing to holiday with us at Sterling Ooty Elk Hill. We appreciate you taking the time to share your review of our resort.

We are pleased to know that you had a memorable stay with us. At Sterling Ooty Elk Hill we seek to bring together the best of hospitality and nature at our strategically located resort. Thank you for commending our service and our staff members. They are committed to deliver a holidaying experience second to none.

Please visit our website to know more about our expansive range of resorts. Looking forward to welcoming you again.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

I was here for xmas time its really good hotel center of the city and you can have good view for all the rooms.
Its Value for Money.
Good Food and staff are co-operative.
You get local guide option and hire car to visit tourist attraction.

Stayed: December 2017
Thank ashwinjingade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Ooty Elk Hill, responded to this reviewResponded 5 weeks ago

Dear Sir,

Namaste!

Thank you for choosing to holiday with us at Sterling Ooty Elk Hill. We appreciate you taking the time to share your review of our resort.

We are glad you had a satisfying stay with us. At Sterling Ooty Elk Hill we seek to bring together the best of hospitality and nature at our strategically located resort. We are joyous to learn that our staff and services were able to add much delight to your holidaying experience.

We look forward to welcoming you again in the near future.

Sincerely,

The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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