Quaint little place with that awesome weather around, drizzling rain and foggy day...you just feel that it is too good to be true..but wait till you check into Nalapad residency! Our entire idea of a nice holiday was drained like water in a colander! Their not so helpful staff, always carry a face that they can't help their customer. What so ever the reason may be.
The hotel is not well stocked with clean, dry towels. You will be left annoyed specially if you are visiting ooty in the rainy season. Well, problem understood, no sunshine to dry the towels. We visited this hotel during the wet season and all that you dread for is long hot showers and hot food. Beds are very hard. Bathrooms are a nightmare. Poor drain systems. Water gets clogged in the bathroom after a shower and the next person getting into the shower has to really wait till the water recedes! How terrible is that. We even checked out of their deluxe room and checked in to their so called suites on the first floor only to experience a much worse situation. Their version of a suite is a deluxe room with a bath tub! Now, I shall leave the rest of the water clogging in a tub imagination to you...
Clogging apart..lets talk about their food! We decided not to order for food in our room and went to their restaurant. To our shock, it was kind of a hall, where some hot boxes kept on a table with a staff almost dozing off, waiting for us. There wasn't a single soul apart from us on that day to eat at their restaurant! Food was cold and a request to get it reheated was acknowledged with a not so OK face! Finally food was warm enough to eat!
Terrible service! Not worth your money! There are other classy places in Ooty to relish your stay. Avoid totally.