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“Nice place” 4 of 5 bubbles
Review of The Willow Hill

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The Willow Hill
Ranked #18 of 78 Hotels in Ooty
Delhi
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Nice place”
4 of 5 bubbles Reviewed 22 February 2011

The Willow Hill hotel is a nice place to stay if you have a car with you, otherwise to far from the town, has nice views over the city. Staff is friendly. Rooms are clean, cosy and spacious especially the ones with a private garden. Hot water was there as well. Restaurant is all right too. Breakfast is included.

  • Stayed February 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lleosia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 31 January 2011

top ten reasons not to stay at The Willow Hill
10-generally poor service (least of your worries)
9-guilt you to book cabs with them
8-staff broke into a fist fight in the kitchen and broke a lot of stuff
7-had to pay for our free breakfast because we were vegetarian and sick of bread
6-when they showed us our room they said this is not a good room (thanks?)
5-advertise they take visa, but the machine is always "broken" and forced us to pay cash
4-bathroom had urinal pucks in the sink and shower and smelled like moth balls
3-woke us up early to ask us when we are having breakfast
2-bed had mens chest hair in it!
1-the trekking guide they sent us out with got pissed drunk, lost and wouldn't take us home.

about our trek:
-told we were to be picked up at 10:00am. during breakfast (9:00am) we were told our driver was waiting.
-our guide was pissed off because we were late when we met up with him at 9:45am
-he was pissed off also because we did not bring food or water (the hotel told us it was provided)
-we spent more time sipping chai than trekking (no kidding, we had about 5 while our guide went off to drink)
-we were out for over 10 hours and we were told about 4-5 hours)
-we were pressured into staying in a small village even though we had paid for our room at the willow inn.
-our guide became inappropriate and was calling us beautiful and gawking at us.
-we were scared!

  • Stayed December 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
10 Thank multipledestinations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fremantle, Australia
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 23 January 2011

This place has a nice view and the food is not so bad either. My only qualm is that I had just come from the wilderness and my sole desire was to have a hot shower. Despite being assured 3 times that they have hot water 24 hrs per day here not once could I get a hot shower (ooty in janaury is about 1 degrees celcius in the mornings!). I had to threaten to walk out with out paying under force to even get a small amount of compensation for this blatant deception. The management needs to either fix the facilities or forbid the staff from making such flagrant embellishments on the truth. They did however arrange a hiking expedition for me for which I am greatly appreciative.

  • Stayed January 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jarmon79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampi, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 19 January 2011

rooms is OK for the money, good views over Ooty, however waiters requested a tip after paying 10% service charge, they didn't even smile! From the second we booked in they were pushing a book under our face for trecking, we hadn't even got our bags into the room! eventually we chose to go with them as the comments in the book about Rahal were inspiring, om the morning we we told he had a cold and our new guide was an 20 year old student, however hotel sad That he is an experienced guide.
we had to pay for the three of us to get into the jungle as he had no money, he drunk a third of what little water we were carrying and also ate our food. we stopped of at his Hut so he could eat, and had to thumb a lift back! ll in all a pleasant stroll however we were misinformed and paid 400Rs to the hotel and 800 to him.
Willow hill refused us to write comments in the book as he wasn't there normal guide!.
we also booked a taxi with them, we insisted on seeing the car before getting into it and paid 500r deposit. Latter after the trek the same car and driver turned up outside headed of to Mysore, we drove two miles into town and he pulled over and told us to get into another much smaller car a blazing followed after the days events, basilica the driver flagged down a Mysore plate and told him to take us pocketing 500 rs for a two mile journey. i wouldn't of objected if he as honest as the my sore taxi was going there anyhow!, Willow hill are extremeness dishonest, however if all your looking for is a room its OK. be warned.

  • Stayed January 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank pauld2e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 January 2011

This is a great hotel, rooms are styled on a european chalet and worth every penny. Views are great, ask for the top floor rooms. Very quiet. This is just as good, if not slightly better than Kingscliff which is 100 metres away and slightly more expensive. We stayed at Willow hill and ate at Kingscliff every night as the food is outstanding.

Breakfast is included and is basic, staff are good and a great trek can be arranged at the front desk with Rajeev.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Willow Hill

Property: The Willow Hill
Address: 58/1, Havelock Road | ooty, Ooty 643001, India
Region: India > Tamil Nadu > Ooty
Amenities:
Restaurant
Hotel Style:
Ranked #18 of 78 Hotels in Ooty
Price range (per night): ₹ 1,895 - ₹ 5,098
Hotel Class:2 star — The Willow Hill 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
The Willow Hill Hotel Ootacamund

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