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“great holiday!!!!!” 4 of 5 bubbles
Review of Fortune Hotel Sullivan Court

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Fortune Hotel Sullivan Court
Ranked #14 of 78 Hotels in Ooty
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“great holiday!!!!!”
4 of 5 bubbles Reviewed 12 July 2012

hello friends..... i stayed here on 4th to 7th july..... we had a great time. The hotel was good for the price, the place was clean, breakfast was part of our pakage so we had breakfast at pavilion restaurant which is really good and good spread also.. the staff of restaurant they served dosa and fresh idlys from inside kitchen... i saw many review before going but this is the best place in ooty to stay comfortable......thanks to the staff of sullivancourt and management for our wonderful stay..........

Room Tip: choose rooms on khyber lawn facing...... better view of lawn..
See more room tips
  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nishant k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel Sullivan Court, responded to this review, 13 July 2012
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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448 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 6 July 2012

To start with, I didnot get the room and package that booked and paid for. We got two different types of rooms while we wnated similar rooms. Location wise, the property is situated at very close to the rose garden - which is good. However, food options inside the hotel / nearby localities are not so great. Front office staff were not knowledgable about Ooty geography - gave me incorrect guidance for sighseeing places. I would have been happier had they gently declined to offer help - but offering wrong advice is certainly not acceptable. Well spread buffet breakfast with courteous waiters at the hotel restaurant was the only saving grace.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank 456CRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel Sullivan Court, responded to this review, 13 July 2012
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
152 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

Ended up booking a place here as we turned up at Ooty without a hotel booking on a Friday afternoon and this was the only place we could find with rooms available over the weekend.
The hotel was average for the price, but overall, the place was clean and comfortable.
On entering the hotel, we were quite impressed with the decor of the foyer, with the grand spiraling staircases. The bedrooms themselves were a little dated, but clean which is what mattered. The bathroom was small, and unfortunately the fact that there was a shower curtain meant that the floor became quite wet post showers.

There was cable tv, and we ordered a biriyani for room service, which came hot and was quite tasty. The only other food that we had eaten there was the buffet breakfast which was alright. The breakfast was 90% indian food, which was okay with us.

In terms of location, it was very close to the rose garden, but otherwise you had to walk a short way down to the main road to catch an auto.

  • Stayed May 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank millzorz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel Sullivan Court, responded to this review, 4 July 2012
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

we stayed in this hotel for two nights, had a very good time,well appointed rooms,accetable standards of service,people are very friendly and helpful.infact the front desk helped us to plan out our tour programme in ooty also organised our booking at bangalore........

Room Tip: ask fot the rooms at center of the corridor which over look the lawn.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vinoth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel Sullivan Court, responded to this review, 4 July 2012
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 23 June 2012

We stayed in Sullivan court for some five days,but the stay was very disappointing!.In the hotel website they have mentioned,two restaurants,but in reality the second one called Khyber is just an outdoor tandoor area used only for private parties!!.Food was nothing to write home about.Service needs a lot of improvement.The view from our room was that of trees being cut,which was very depressing!
There was one room where there was an old T.T table,none of the video games were working!
Overall its not value for money specially considering its an ITC hotel.

  • Stayed June 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ashankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel Sullivan Court, responded to this review, 4 July 2012
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

In every two years the branches of the trees are cut as a preventive measures before the monsoon sets in. This practice has been following after 2008 heavy monsoon which resulted major land slides and tree falling.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fortune Hotel Sullivan Court

Property: Fortune Hotel Sullivan Court
Address: 123 Selbourne Road | Rose Garden Road, Ooty 643001, India
Region: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Ooty
#14 Family Hotel in Ooty
Price range (per night): ₹ 5,253 - ₹ 5,594
Hotel Class:4 star — Fortune Hotel Sullivan Court 4*
Number of rooms: 67
Official Description (provided by the hotel):
Set on the gentle slopes of Ooty, amidst lush green lawns and a colourful garden, Fortune Resort Sullivan Court is a modern-day tribute to John Sullivan, who founded the scenic town of Ooty in 1821. The hotel is just 1 km from the city centre, 2 km from the railway station and 100 km from the Coimbatore airport. ... more   less 
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Also Known As:
Fortune Hotel Ootacamund

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