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“over all resort infrastructure” 4 of 5 bubbles
Review of Ooty - Fern Hill, A Sterling Holidays Resort

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Ooty - Fern Hill, A Sterling Holidays Resort
Ranked #8 of 78 Hotels in Ooty
Bengaluru, India
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“over all resort infrastructure”
4 of 5 bubbles Reviewed 21 February 2012

Firstly, 4kms nearer to city and good location with homely atmosphere. food quality very good.
pls carry sweaters in all seasons. House keeping staffs required more reminder for cleaning.
limited items are available at grocery.

Room Tip: Rooms at all locations are good. However select rooms facing to mini main road.
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ash297628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,068 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (373)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
New Delhi, India
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

We stayed for a day with friends as a timeshare holder. The property was well maintained and kept pretty with flowers. The place is spacious and big. All that one may want on a holiday is available. We had a duplex kind of accn which was very well laid out. We didnt have much time to explore the premises but they were good.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AmitMathur54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

We've visited Ooty 4 times. and every time we choose to stay at Sterling Fern hill. Staffs are excellent, rooms are beautiful, and the best part is the location and scenic view. Our impressions about Sterling Fern hill gets upgraded after every visit. I fully recommend Sterling Fern hill. Couple of things we noticed this time, 1. the roads are under repair which made us little tough to reach the resort, 2. also the food prices gone up drastically. Otherwise rest of the stay was fantastic.

Stayed January 2012, travelled as a couple
Helpful?
6 Thank Rutha2421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagpur, Maharashtra, India
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

Resort is very good but away from the main city. Access is also not very good. Rooms are spacious.view from top floor rooms are good.cleaniness is o.k.rates are moderate.food quality is also good. Worth staying

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hasanzaheer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 13 December 2011

Had booked Sterling Fernhill from 3rd Dec to 6th, in Ooty but checked out on 4th itself due to various reasons :

NOT WORTH EVEN RATING TERRIBLE, its an understatement !

1) Hopeless travel desk: they sent us a car for pick up from coorg who dropped us in Mysore to get the tyres sayin he will take 10 mins, we were kept waiting for 2 hrs and his phone was not reachable.

The travel desk manager did not even bother to call and check if we have reached the resort.

2) Half the food on the menu is not available and many facilities at the resort are shut

3) They charge you for electricity but the heater was ineffective and the hot water stops in 15 mins, joke is that you have to keep it on at least for 45 mins before it starts giving hot water.

4) Unclean room and bathroom with lack of basic amenities.

5) There is not light from main reception desk to your room and you can trip anywhere.

6) The lock with manual key takes 5-7 mins to open and then 5-7 mins to close and then another 5 as it gets stuck in the key hole.

7) The travel desk manager, the resort manager, the restaurant managers all are extremely indifferent to say the least.

8) Overall, it was a HOPELESS experience.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank bhuta_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ooty - Fern Hill, A Sterling Holidays Resort

Property: Ooty - Fern Hill, A Sterling Holidays Resort
Address: 73 Kundah House Road | Fern Hill, Ooty 643 004, India
Region: India > Tamil Nadu > Ooty
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Ooty
#11 Romantic Hotel in Ooty
Price range (per night): ₹ 4,696 - ₹ 15,723
Hotel Class:3 star — Ooty - Fern Hill, A Sterling Holidays Resort 3*
Number of rooms: 177
Official Description (provided by the hotel):
Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Holidays Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more   less 
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Also Known As:
Sterling Fernhill Hotel Ootacamund
Sterling Resorts Ooty
Days Inn Fernhill
Days Inn Ootacamund
Sterling Resort Ooty
Ootacamund Days Inn

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