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“Highland-The highlight of our trip with breathtaking location and value for money services..”

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Accord Highland Hotel Ooty
Ranked #1 of 82 Hotels in Ooty
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Highland-The highlight of our trip with breathtaking location and value for money services..”
Reviewed 28 June 2012

Excellent services, good food, awesome location-away from the city's hum-drum..what else can you ask for? :)

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cucks22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
Date | Rating
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English first
Bangalore, Karnataka, India
1 review
Reviewed 26 June 2012

First comes first :- Beautiful location with excellent Hospitality nice ambiance and had a pleasant and relaxed experience except for a couple of minuses.
Rooms facing tea garden view are excellent with modern facilities food at season resturant was a nice buffet. i really enjoyed the stay thanks for the Front office team for the tons of hospitality and service provided.

Room Tip: Choose #104 deluxe room which faces tea garden view
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Rahulteja31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
1 review
Reviewed 26 June 2012

Hai i had stayed last week in your hotel you people made my stay memorable, i thankful to all the hotel staff for there excellent service. Once again thank you all of you for your excellent service
I look forward to stay in Highland

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balu005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2012

i stayed here for 2 night, i m very thanks to all hotel staff for make my stay comfortable.
i found all staff members is calm and cool like a waither of Ooty.

Room Tip: i like to suggest all nature lovers to visit Ooty and once they should stay in Highland hotel becaus...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank santan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, TX, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2012

Hello all, I have stayed in Ooty on four previous occasions. My friends and I booked this hotel for the first time on 2 Jun 2012, because the Sullivan Court was fully booked. I had always wanted to stay a night at Highland hotel because the property's website looked sooooo inviting!! Wow, how wrong can ONE man be...in this case, 100%! First, the Highland Court is undergoing renovations or modernization...which ever term you prefer. A fact there website, and all websites about this property conveniently forget to mention! Second, we arrived, checked in ....went to our rooms and found them anything but ready to house guests. Bed linens were dirty, no pillow cases on the pillows in one room, no face or bath towels in the rooms...dirty bathrooms...the list goes on. Ok, so we gave them the benefit of the doubt, called housekeeping..asked them to correct the defiiciencies...they cheerfully said the problems would be corrected. After a few more phone calls, we finally caught a housekeeping staffer in the hallway and pointed our the individual problems. We informed him that we were going to eat lunch at another place in Ooty so they would more time to correct the problems in the rooms. When we returned about 2 1/2 hours later to our absolute surprise....and shock absolutely none of the defects had been corrected...NOT ONE! Again we called housekeeping...this time with no response....no person came...and my friend kept calling.. By this time I'd had enough and went to find the hotel manager. I found him and filled his ear with our complaint! He said he'd look into the matter and get back to us....for me to please just wait in the lobby while he checked the situation out. Well, after what seemed like an hour...he returned to say...the problems would be fixed and he'd talk the staff later about it. He also informed us that we were mistaken about the towels....that we had simply overlooked them..in the bathroom. I informed him that we overlooked them because the towels were not there....and had only been placed in the room after we came downstairs to voice our strong complaint to him personally. To his credit the manager attempted to make up for his staff's extremely poor customer service and blunders by moving us to other better prepared rooms. However, in these new rooms...the bathrooms were still undergoing renovation.....the toilets ran constantly....and there were water leaks as well. In addition, after eating the complimentary breakfast the next morning my friend back sick with stomach cramps and diarrhea. Highland court offered no us discounts or apology for such dismal performance. My first and last stay at the HIghland Hotel, Ooty, Tamil Nadu.

Room Tip: Stay at another hotel!!
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dietche7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Accord Highland Hotel Ooty

Property: Accord Highland Hotel Ooty
Address: 4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
Phone Number:
Region: India > Tamil Nadu > The Nilgiris District > Ooty
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 82 Hotels in Ooty
Price range (per night): ₹ 4,653 - ₹ 15,187
Hotel Class:3 star — Accord Highland Hotel Ooty 3*
Number of rooms: 53
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiris Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Highland Hotel Ooty is one of India's most popular hills 5 Star Hotel, located at 2640 meters above sea level in the Nilgiris Hills of southern India. The brand new hotel is designed for maximum comfort loaded with LCD’s, Wi-Fi , direct dial phones,safe deposit lockers, in room Iron & iron board, Tea/ Coffee maker & a mini bar. Some other services provided by the hotel are 24-hour room service,, laundry service, purified water, Travel Desk, Business Centre ,valet service, doctor on call, foreign exchange facility etc. ... more   less 
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