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“No service, no maintenance but plenty of filth!”
Review of Glanton Manor

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Glanton Manor
Ranked #68 of 86 Hotels in Ooty
Reviewed 7 November 2010

We stayed here for two nights on an Intrepid tour and everyone on the tour would have prefered never to have stayed here. There was nothing in this hotel that surprised me as I have stayed at a number like it since I first visited India in 1993 but it is really time that places like this ceased to exist.
Firstly, the service. Well there were plenty of staff to provide customer service; they were lounging around everywhere doing nothing. We had no problems with the servicing of our room as it simply did not happen, even though we left our key at Reception all day. Another couple in our party returned to the hotel in the afternoon and asked for their key. They were told to wait in the lobby as their room was being cleaned. After waiting some while they went to their room to find that no-one was cleaning, it had not been cleaned and no-one could tell them where their key was.
Secondly the lack of maintenance. When we got to our room the sink tap in the bathroom was not dripping, it was pouring. Amazingly we got the manager to look at it, in his nice neat suit. He muttered something about water pressure and flushed the toilet to prove his point as he rushed out of the room to the plaintive wail of my husband. " It just needs a new washer". Water poured for our entire stay. A panel of floor by the front door would slide forward if you put weigh in the wrong place and you would have to push it back from the corridor.
What to say about the cleanliness? Well it was well hidden underneath the dirtiness.
This was a hotel that had taken on a contract with an international tour operator to service international guests, and it was a disgrace. Intrepid had no business using such a place, particularly considering that this was not a Basics style tour. I have no costs or photos for this review, simply do not stay here. There must be better places in Ooty.

  • Stayed: October 2010
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1  Thank DaisyClover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (49)
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47 - 49 of 49 reviews

Reviewed 3 December 2016 via mobile
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Stayed: December 2016, travelled with friends
Thank vueltalmundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016
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Room Tip: Pour ne pas être gêné par Le bruit, choisissez les chambres le plus Loi possible de la route
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  • Stayed: July 2016, travelled on business
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Thank Solidestinations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glanton Manor

Address: Coonoor Road, Ooty 643001, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty
Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #68 of 86 Hotels in Ooty
Price Range: ₹ 1,414 - ₹ 2,957 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glanton Manor 3*
Number of rooms: 40

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