We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Chilly, gloomy and no licence!” 2 of 5 bubbles
Review of WelcomHeritage Fernhills Royale Palace

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
WelcomHeritage Fernhills Royale Palace
Ranked #13 of 134 Ooty B&B and Inns
Certificate of Excellence
U.K
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Chilly, gloomy and no licence!”
2 of 5 bubbles Reviewed 13 March 2012

The welcome was rather less warm than the farewell, and the large cold rooms made us long for home where at least we have the option of some heating. Modern, and rather unsightly radiators (given the faded grandeur of the surroundings), were in evidence but were never switched on during our stay in February. The food was mediocre, the bar was dry, the room wasn't made up until we asked, and the water was only hot between 6 and 10. We were given a small fan heater for our very large and gloomy room, which was inappropriately furnished with pictures of glaciers and snow covered peaks. The view from the garden was lovely, though, -and we enjoyed the old photos.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank rospirie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

137 reviews from our community

Traveller rating
    49
    48
    16
    11
    13
See reviews for
52
52
2
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa, Canada
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

We stayed at this property in the month of December for 3 days. I have to start by saying this- the property can be better maintained than its current standards. The positives include: this is a huge property in this heritage city; the rooms are huge with a lots of sitting space; Generally well kept rooms. We were given a window less room first. We then asked for a different room and got a great garden facing room.

The property is located toward the boating area. It has a huge front garden; great pictures from the colonial era on the walls; artifacts from the royal family splashes various parts of the hotel.

The food was AMAZING! The chef prepared best tasting South Indian dishes. Make sure you order ala carte and not go for the buffet.

Negative points: lack of maintenance; lack of central heating; general inadequacy of staff even though they were courteous.

I really hope they put some extra effort to maintain this property otherwise it will be difficult to maintain its clientele.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank TouringBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwich, Connecticut
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 20 November 2011

the premises of a former Maharaja's Palace way past its prime. the heat is not turned on until Dec. so you are relegated to a small space heater and hot water bottles in the room. They never thought to bring space heaters into the bar area until we asked. In the absence of a liquor license, you could get room temperature beers. when electricity in town was cut for the afternoon, they grudgingly put the generator on. the dining staff tried hard to please and the staff allowed us to use our laptop near the front desk which had the only internet service. very skippable unless and until they put a lot of money and effort into transforming this place.

  • Stayed November 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank CarenB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 19 November 2011

Arrived to a very cold hotel, told that central heat won't be on until December but small heating blower in room... insufficient for the size. Offered hot water bottle for humidity ladden sheets. Mildewy shower. Pieces of paint peeling from ceiling and wall behind bed bubbling from water seepage. Hot water avaialbe from 6 to 10 AM and from 6 to 10 PM. Electricity cut off the second day, generator turned on for 2 hours. No liquor license, offered warm beer at a reasonable price! 3 suites have caved in roof, you can see them when you stroll outside. But, very nice staff scurrying to please you and it was once a grand piece of property. Once upon a time!

Room Tip: Go to another hotel and avoid big disapointment.
See more room tips
  • Stayed November 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank femmegettingsage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 15 March 2011

Decided to stay here for 3 nights because of the location. Got disappointed once we reached there. The Palace is very much run down. Can be much better place than thought of. The sofa's in the rooms were so old and worn out. The central heating doesn't work so we were given hot water bottles, but the place was cold. For shower you had 2 hrs hot water in the morning & 2 hrs in the evenings. There was a safe in the room but does not operate without the keys though it's should be used with your own 4 digit pin numbers. The safe is even not fixed. one can put it in there suitcase and work out. Television every were & you can't miss anything walking from one place to another. ( this was the time when England played India World Cup Cricket in Banglore )

First night we were given this room near the kitchen at the back and late at night they switched this machine on & had to ring them to switch it off and next day made them to move us on the other side of the place. The lawn does not exists, it's full of weeds.

In the restaurant, there used to be another couple & that shows the place is very very quite. It's suppose to have buffet breakfast but since hardley any there, they will serve what you request for. ( makes sense).

I was very much disappointed.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank intrepidtraveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ooty hotels
0.6 km away
Taj Savoy Hotel, Ooty
2.1 km away
Ooty - Fern Hill, A Sterling Holidays Resort
1.0 km away
Fortune Hotel Sullivan Court
Show Prices
Show Prices
Show Prices
3.5 km away
Accord Highland Hotel Ooty
1.2 km away
Meadows Residency - Ooty
3.1 km away
Hill Country Holiday Resort Lovedale
Show Prices
Show Prices
Show Prices

Been to WelcomHeritage Fernhills Royale Palace? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about WelcomHeritage Fernhills Royale Palace

Property: WelcomHeritage Fernhills Royale Palace
Address: Fernhill Post, Ooty 643 004, India
Region: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 134 B&Bs / Inns in Ooty
Price range (per night): ₹ 10,148 - ₹ 15,582
Hotel Class:3.5 star — WelcomHeritage Fernhills Royale Palace 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Fernhills Palace is the summer palace of the Mysore Maharajas. It was built in 1844 by Capt. F. Cotton. It changed several hands as the time went by till mid-1860s, when it was temporarily named Moonesami and served as one of the Ooty's earliest club hotels. The year was 1873 when Ferrnhills Palace found a new royal owner. His Highness Chamarajendra Wadiyar X is the first Indian royal to buy an English holding in Ooty. Since then Ferrnhills Royale Palace has been with the Wadiyar dynasty and today it continues in the capable hands of His Highness Srikanta Datta Narasimharaja Wadiyar. The palace is superbly finished with Burmese teak, features a magnificent ballroom with a highly valued ornamental papier-mache ceiling. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ClearTrip and Agoda so you can book your WelcomHeritage Fernhills Royale Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing