Simple things make staying away from home pleasurable.
Privacy; For instance, it would have been nice if Philip the Manager didn't patrol around our verandah every ten minutes;
Enough towels, toilet paper, soap; For instance, it would have been nice if Suresh just used some initiative and bought one roll of toilet paper at the nearby shop for 50 cents. His solution of arguing for three hours in increasingly inane episodes was childish. It also left us with a bad first impression;
If you say Bed & Breakfast, then do just that.
Hospitality: Care about your guests comfort; For instance, it would have been nice if Philip or Suresh made an effort. Both of them have no idea about hospitality.
Somewhere to put your feet up; For instance, it would have been nice if the room had chairs and tables on its verandahs. We had breakfast on the bare floor. Did I mention that it is USD60 per night?
It is one thing that Mount View charges triple what it says in the guidebooks, it is another that it cannot get simple hospitality right.
My suggestion: Get some friendly female staff and new management.
- Official Description (provided by the hotel):
- Mount View Heritage Hotel ensures a comfortable stay for its visitors with a variety of stay options like executive room, deluxe room, standard room and suite room. The plush interiors with marble and wooden flooring with amenities like colour television, telephone, in room menu and luggage space makes their guests want to stay indoors for relaxing. ... more less
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