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“Certainly NOT Fortune”

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Fortune Pandiyan Hotel
Ranked #3 of 54 Hotels in Madurai
Certificate of Excellence
Bengaluru, India
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Certainly NOT Fortune”
Reviewed 23 January 2012

I booked this hotel for a day's stay in order to visit the Meenaxi Temple. The hotel is undergoing renovation and the work begins from 8.00am and ends at 8.00am. If you are in the hotel room during this time you will hear every nail being hammered in the wall, electric saw cutting the wood...the works. Arriving after a long drive, this comes as a rude shock. On requesting for a change of room at the reception, I was told by the desk officer that construction sound will come in all rooms and that I need to wait till 8.00pm for some much deserved silence. The restaurant staff are not trained and very clumsy. Lack of work ethic shows in the service and leaves you bitter and frustrated. Look for better options in Madurai, than this one.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pushkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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549 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Milano, Italia
Level 6 Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 January 2012

I have been to Madurai for one night stay. The hotel is quite old and we had a very bad service.
We booked for a triple room, when we checked-in there was no third bed, they promised to put it later (there was also the agency representative) but when we came back after dinner the room was not ready! We broke a glass by accident and we have been told we had to pay for it!
Next day we had to leave early at 6 am and they could not open the restaurant for a quick breakfast that was already paid. They have only prepared some packed breakfast (asked from the driver) and given a coffee while seated on the sofa at the reception.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BebeMilano_Italia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 January 2012

rooms dirty, bed had hair on it, hotel rooms especially bathrooms need urgent attention - not good enough for price you pay and quality of rooms to match, houskeeping boys when they cleaned room you knew as they left an odour behind. Breakfast poor - quality of offerings and south indian coffee terrible

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  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank SydneyChin_Chin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2012

The place requires some serious revamp and good management. The rooms smell terrible- smelt worse after the housekeeping finished their rounds! The bed linen looks aged, the furniture old and the chairs stained. We had to ask for the linen on the bed to be changed as there were hairs all over. The bathroom is bad- no bath tub in one of the two rooms we booked. One room had a shower recess and had dark patches in the corner (uugh) and the other with the bathtub had cracked sealant all around the tub and the sink. The paint on the walls is cracked and peeling at places. The buffet breakfast was horrible- was really looking forward to some good south Indian breakfast and coffee but they can't even make a decent cup of coffee! The coffee is served in thermos and was revolting! Vada and paniyaram served as part of the buffet were dry, tough and inedible. V. poor value considering the brand - wasted money

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank madhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2011

This old property reminds one of its long lost grandeur, with its impressive elevation and plush (read ethnic) interiors the hotel would amaze you at the check in desk but the rooms are a complete lacklustre. They are huge with destitute furnishing and the washrooms are stinky. Had to request for a room change but with heavy booking was not offered a room change or upgrade.
The staff is courteous, with swift bookings and checkouts and the food is great. With a range of option in breakfast the Banquet department deserved kudos for excellent management and preparation. Try to experiment with the ethnic cuisine to discover the spicy and rich Tamil delicacies; puttu and rava masala idly, however the internet service is not upto the mark/not good value for money. The travel desk is very helpful and the airport transfers and local sight visits were efficiently managed. The business centre is good for arranging business meetings and is a better option than travelling to the client site, as finding directions in the city/outskirts is hell of a job.
Would recommend a visit to the Meenakshi Temple and for the taste buds a sip of the famous south Indian Filter coffee for sweet memories to be taken back home.

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  • Stayed December 2010, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank sameermishra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fortune Pandiyan Hotel

Property: Fortune Pandiyan Hotel
Address: Race Course, Madurai 625002, India
Region: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Madurai
#3 Family Hotel in Madurai
#3 Spa Hotel in Madurai
Price range (per night): ₹ 3,980 - ₹ 6,419
Hotel Class:3 star — Fortune Pandiyan Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
The hotel offers 57 spacious, well-appointed and beautifully furnished guest rooms comprising of 1 Presidential Suite, 2 Fortune Suites, 5 Fortune Exclusive Club Rooms, 26 Fortune Club Rooms and 11 Standard Rooms,12 Deluxe Room. Each room has been meticulously designed, with a careful blend of contemporary and traditional elements to provide elegant and premium accommodation for the guests. Multi Cuisine Restaurant- Orchid, having 64 covers seating capacity, Bar - The Ranch, with 32 seating capacity, One Bar-Be-Q restaurant by the pool side, serves ethnic Indian cuisine, both vegetarian and non-vegetarian, cooked on charcoal in a traditional way in the evenings. The Fortune Pandiyan Hotel is an ideal venue for meetings, conferences and events for 10 to 500 guests. The facilities include small to large function rooms and an outdoor lawn area that can accommodate up to 1500 guests for weddings and parties. The conference facilities are fully air-conditioned and equipped with all modern audio visual equipment. ... more   less 
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Also Known As:
Fortune Pandiyan Hotel Madurai, Tamil Nadu

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