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Rohit_Nayal
Mumbai, India

Restaurant services great over weekends

3.0 of 5 bubblesReviewed 17 Feb 2020
Restaurant serves tasty north indian food but services are good only on weekends. On weekdays services are not worth a mention. We had food 3 times in a period of 2 days and its services kept on deteriorated with every meal.
Date of stay: February 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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6 - 11 of 199 reviews
Reviewed 12 February 2020

The Park Plaza hotel is situated about 1.5 k.m from main railway station attached with good restaurant and the items prices are moderate only taste wise very delicious and its worth for your money. The rooms are very clean and the staff and the supporting staff were very cordial.

Date of stay: October 2019
Thank shan2293
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2020 via mobile

Except for the good location, there is not many positives about this hotel.

Based on the facilities and the response of the staff, it can rather be called a decent lodge than a three star hotel.

They do not know how to handle the facilities for a good hotel. Just one example: they have a coffee maker: It has some tea bags without packet and sugar (no milk) placed on a dirty tray. but no cups! No idea what was the purpose of the coffee maker.

The hotwater is available only for the morning.

Overall a very average experience, not worth the 4K they charged for the Executive room.

Date of stay: November 2019
Trip type: Travelled with family
1  Thank Dr-kvemmanuel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2020

The bedrooms were clean enough, serviced well, restaurant was acceptable, but unfortunately the reception desk staff were not very helpful. No information whatsoever for tourists, no 'travel desk', any query was responded to by a blank stare. The so called FREE wi-fi was almost none existent, they even changed my room to get better coverage, still took half an hour to send an e-mail. Impossible to get any 'browsing'. Roof top restaurant was hardly open and when it was there was incessant music, so I took to using the hotel next door for evening dining, on their roof top.
No international direct dial, or even any form of international communication (based on abysmal internet) the reception desk seemed aghast that anyone would want to contact elsewhere in the world and had no idea of how to go about it, they even 'phoned around seeking advise.... this is the twenty-first century.
However, handy for the bus terminus and train station and within walking distance of most of the Madurai temples etc.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
2  Thank 1777NT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2020

I have mostly good things to say about this hotel, just wish that their maintenance of the corridors were better.

On the positive staff, staff is friendly and helpful. I just loved the food, decent breakfast and room service is quick. If maintenance can be perked up, in common areas, the hotel will be great in terms of all parameters for a budget hotel .

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank miam4321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2019

PRO: Very fast check in . Friendly service people. Food quality is good and economical.
Good restaurant. House keeping excellent.
Con. From toilet bad gas evolution is horrible in ac rooms at afternoons. Unable to bear. Please put an exhaust in toilets.

Room tip: no specific about rooms because it is in a commercial area which is close to temple and railway station
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank damodaran a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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