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“Awesome hotel, quite worthy of a heritage or resort positioning.”

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The Gateway Hotel Pasumalai Madurai
Ranked #1 of 54 Hotels in Madurai
Certificate of Excellence
Hyderabad - Chennai
Level 5 Contributor
72 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Awesome hotel, quite worthy of a heritage or resort positioning.”
Reviewed 30 July 2012

I was returning to the hotel after almost 4 years and was shocked to see it being down-graded as a "Gateway", the budget brand of Taj. The hill top resort property with its colonial cottages and spacious rooms lost none of its charm though. The gardens are as green and the peacocks as numerous and beautiful. The room tariff is quite low for this kind of a property and ambiance but the food is quite expensive and the options very limited. The sumptuous breakfast spread with authentic south Indian dishes, if included in the room rate, makes it a steal.
This is an old-world hotel, with quite a bit of walking and climbing to get around between lobby, restaurant, rooms, pool etc. - one should be pre-warned if they are not into this kind of physical activity.
Why would anyone look at other options in Madurai?

  • Stayed June 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Sreedhar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,068 reviews from our community

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Traveller tips help you choose the right room.   Room tips (236)
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English first
Toronto, Canada
Level 6 Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 14 July 2012

The location is incomparable. The hotel is situated on a hillock overlooking the city of Madurai far from the maddening crowds and the messy and dirty bazaar area but close enough to visit the city in comfort. The views are excellent. The Gopuras (towers) of the Meenakshi Amman temple are clearly seen. The famous Murugan shrine of Thirupparangkundram is also seen against the back drop of a gigantic rock outcropping - any of the staff will point out these sights. The staff are extremely helpful and courteous. The Taj does maintain its standards. I will have no problem recommending it to any visitor from the West.The place itself is a bit of paradise with a large flock of peacocks naturally resident here. There also a large variety of tropical birds flying around. If stay here as a stopover please consider planning on spending at least a half day to just walk around the premises.
The checkout process can be a bit slow.

Room Tip: The room we stayed in was excellent.
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank IndoCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2012

travelled to Madurai for business and chose to stay over for a couple of days in Taj - have a pretty good opinion on the current state of the property but cannot ignore the scope of improvment - some instances and pointers:

Smooth check-in - upgrade without haggling/pleading - nice clean spacious renovated room - lovely peacocks around - dinner (very average) for a Taj standard - great attempt by the staff to make up for the same - got me FRESH CUT mangoes as apology - room unable to open due to faulty lock - NO PHONE in corriodors - took about 25 minutes to open at 2300 hours - lovely morning - excellent view and "just my taste" prepared tea -

having spent a little more on upkeep and emphasising on some details - the property can become a "must stay" than a "can stay"...

Room Tip: next to the pool - breathtaking views and peacocks for company..
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  • Stayed July 2012, travelled on business
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    • Service
Helpful?
2 Thank ashishgolcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosur
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2012

The hotel grounds are amazing. Peacocks co-habitate with the guests providing great endless photo ops. We enjoyed the panoramic view of the city.

Our room was disappointing at first. Although it had modern facilities, it lacked the luxury I associate with a Taj group hotel. But the attentive hotel staff more than made up for that.

We enjoyed the buffet breakfast and dinner.

Overall, the stay was wonderful and I can't wait to get back.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank SueCQue_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 4 Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 June 2012

This was not a very preplanned trip from our side and hence a bit rushy, if I could call it that. We went during the peak summer season and Madurai was super hot. I wanted to see the world famous Meenakshi Temple and what better place than a Taj property to stay? The hotel is located on a small hillock and you can easily miss it if you dont get the directions right. We had booked online a goof up that happened was we mistakenly booked 2 single bedded room than a queen bed. This was immediately taken care of by the staff as they upgraded us to a larger room at the same price. (that's welcome). This property is pretty close to the main temple about 2-3 km and is ideal for couples or families to halt. Since Madurai doesnt have any tourist locations other than the temple, its best to spend time at the hotel. The swimming pool is small but thats ok if you want kids to have fun. One good thing about the hotel or the location is that there are numerous peacocks all over the property, they walk past you all the time and its really cool to be in such a surrounding. The staff is very Taj like as in very courteous and friendly. Very Satisfied with the overall stay and the place.

  • Stayed July 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Kartikk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Pasumalai Madurai

Property: The Gateway Hotel Pasumalai Madurai
Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Madurai
#1 Family Hotel in Madurai
#1 Business Hotel in Madurai
Price range (per night): ₹ 6,244 - ₹ 10,106
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Official Description (provided by the hotel):
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 
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Also Known As:
The Gateway Hotel Pasumalai Madurai Tamil Nadu

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