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“Good Hotel and an even great location!!!!”
Review of Velan Hotel Ritz

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Velan Hotel Ritz
Ranked #11 of 12 Hotels in Coonoor
Reviewed 15 July 2015 via mobile

A great experience to be in this small town. Coonoor is a beautiful town, great climate and wonderful people. Hotel Velan Coonoor is just a reflection of all these :-) very comfortable rooms and great hospitality....

Stayed: July 2015, travelled with family
Thank adroit_dipayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (34)
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11 - 15 of 34 reviews

Reviewed 8 July 2015

This hotel is terrible.
As soon as you enter you will smell mold AND see critters. It triggered an allergy for my brother and we ended up leaving in about an hour of checking into the rooms. This was as recent as 2014. The staff is terrible and lazy! The location is great, but stay away from this place. I also have contacts that Velan group is trying to get rid of this property and they don't really care. I even contacted Velan but they dismissed my complaints!!!

Room Tip: Terrible hotel! Don't stay!!
  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sam p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2015

Good food, Good Customer service, Over priced, peaceful staying, comparing other hotels, thay are not push you to do anything like taking a cab , food etc. overall velan hotel not a bad place to stay..

  • Stayed: April 2015, travelled with family
    • Location
    • Cleanliness
    • Service
6  Thank r_guna_sekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2014 via mobile

Worst hotel, possibly on the planet. It used to be a very hotel when it was The Ritz. Once the Tirupur folks took it over it went from good to hell. Please please please do not even stay there. The staff are lazy and obnoxious, the rooms dirty, the linen filthy and the entire experience horrid.

Stayed: April 2014, travelled solo
11  Thank shatrutv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

There is absolutely nothing good about the room. We chose 108 n 106 rooms. Both were equally bad. The impression of room went from bad to worse to worst in the first fifteen minutes after we stepped in. The wash room was stinking to an unbearable extent, the doors are dirty, there were soiled waste scattered all over. When asked to clean, we learn it could be cleaned only after three hours due to unavailability of staff. The flush doesn't do it's duty n there's a mess when you use the washroom, if u know what I mean. The room was smelling moist which was kind of acceptable. The bath towels provided were badly stained and were replaced after multiple calls. The bed linen and pillow covers had lizard excreta with some other bad stains. The blanket smelled unbearable. These were replaced only after a strong argument. The room floor had layers of dust, there are cobwebs n settled dust underneath sofa. god knows when it was last cleaned. The cushions on sofa are terrible like just purchased from rag pickers. The curtains spread flying dust when you touch them. the balcony is guarded well with mesh, but had excretal remains of all creatures that got in. There are butterflies in room. there are no charge points, not even one. The one for TV didn't work. You get hot water only for an hour in the morning and evening. freeze yourself to death in the chillness. Altogether, the room was awful and we checked out at the earliest. We refused paying 2000 for this when it's worth only a 500 bucks. The staff are extremely disgusting and started playing blame games when we showed disappointment. I heard other patrons arguing with the manager in the corridors and lawn.
The restaurant serves stale food, from what I heard from next room couple. The woman had food poisoning after consuming the complimentary breakfast. they had flies in milk.
The route to this hotel is beautiful, so we expected the hotel to be beautiful, but reaching here,I don't understand what makes the mgmt run this property still.

My final advice, consider this only when you are homeless and stranded in coonoor.

Stayed: June 2014, travelled with family
13  Thank SaranyaVamsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Velan Hotel Ritz

Address: Bedford, Coonoor 643102, India
Region: India > Tamil Nadu > The Nilgiris District > Coonoor
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
Ranked #11 of 12 Hotels in Coonoor
Price Range: ₹ 1,935 - ₹ 5,934 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Velan Hotel Ritz 3*
Number of rooms: 25
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Also Known As:
Ritz Coonoor
Coonoor Ritz

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