I stayed here with my friend. It was slightly difficult for us to get to the hotel as the last 100 meters of roads were all dug up for some sewage work. However, once we entered our room all our complaints were gone. Our room was right above the Pichola lake and the views were incredible.
The linens and towels were okayish but justified for the price we paid. The rooftop restaurant serves good food and the staff is very accommodating. We had requested biscuits with tea which was not available in the hotel, the waitstaff volunteered to get us a packet from a local shop, we highly appreciated his gesture.
At the time of checkout, the hotel arranged for our luggage transport to our cab, which further improved our experience.