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Reviewed 25 April 2022

We stayed only for 1 night, however, it was totally value for money - being right in the heart of the ghat area. The property is beautiful from inside, with marble flooring and the regal aesthetics. It is extremely neat & clean and the staff is very courteous and helpful. The entire process of check-in / check-out was also very comfortable. The approach to the hotel was not proper, as the road was under construction, but the staff helped us with our luggage and getting the transport as required

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank mansiD88
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mahendra Singh Panwar, General Manager at Kotra Haveli A Boutique Hotel By The Lake Pichola, responded to this reviewResponded 28 April 2022

Dear Mansi,

Excellent info and cut-to-cut explanation Really great review and overview, I highly recommend this overview to anyone who has very poor judgment. They can learn from here.

Thank you for taking the time to review us on Trip Advisor and also for posting your generous compliments.  It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Kotra Haveli". We take this opportunity to assure you of our best attention and services at all times. 

Regards,
Mahendra Singh Panwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2022 via mobile

This place lies at the heart of the old city,hence every site is just one thrilling auto ride away. The courteous and helpful staff, the beautiful ambiance and the delicious food makes this place a delight to stay at! Shoutout to the ever helpful Raju, Ragu and Praveen and other members of the hotel team and special thanks to Chef Sreeram whose food made our stay worthwhile!

Date of stay: April 2022
Trip type: Travelled with family
Thank kalraharsh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mahendra Singh Panwar, General Manager at Kotra Haveli A Boutique Hotel By The Lake Pichola, responded to this reviewResponded 21 April 2022

Dear Harsh,

Thank you for taking the time to review us on Trip Advisor and also for posting your generous compliments.  It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Kotra Haveli". We take this opportunity to assure you of our best attention and services at all times. 

Regards,
Mahendra Singh Panwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2022 via mobile

Location is in the centre but rest all is pathetic. The approach road is in a very bad state. The rooms are a low grade 1 star hotel. Tower are of an extremely low grade refurbished quality. The towels literally scratches your skin. The washrooms stinks to the core. Better dont make a mistake by staying here.

Date of stay: February 2022
Trip type: Travelled as a couple
Thank Ankit570
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mahendra Singh Panwar, General Manager at Kotra Haveli A Boutique Hotel By The Lake Pichola, responded to this reviewResponded 21 April 2022

Hello Ankit,

Thank you for going online and writing the problem and for letting us know about problems you encountered during your recent stay at our property. but you could have solved it just by calling a front office which was a five-minute job.
Also, we're really sorry for all the inconvenience you mentioned about roads in the wrong account.
Not only our hotels, other hotels and houses in the old city are also facing similar problems. But I am also happy to tell you that tomorrow this city will look very beautiful, and for your information, let us tell you that we have shared the information about Old City Project on all websites and portals.
We take great pride in the services our hotels provide, and we are always on the lookout for ways to improve those services and provide an outstanding guest experience.

Hotel Kotra Haveli

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Reviewed 16 April 2022 via mobile

This was sudden plan and hotel is beyond our expectations. Room was big and clean. Staff was supportive even though we booked pretty late and check in pretty late.
Roof top restaurant was amazing. Our out of box requests are fulfilled by staff humbly.

Date of stay: April 2022
Trip type: Travelled with family
Thank Arun N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mahendra Singh Panwar, General Manager at Kotra Haveli A Boutique Hotel By The Lake Pichola, responded to this reviewResponded 21 April 2022

Dear Arun,

Thank you for taking the time to review us on Trip Advisor and also for posting your generous compliments.  It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Kotra Haveli". We take this opportunity to assure you of our best attention and services at all times. 

Regards,
Mahendra Singh Panwar

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Reviewed 16 April 2022

Parveen and raghu were extremely helpful. They provide us gluten free food on our request. Thanks to them. It was a nice stay in hotel and roofttop restaurant also.
Cleanliness was there and all staff were helpful during our stay

Date of stay: April 2022
Trip type: Travelled with family
Thank Navneet8848
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mahendra Singh Panwar, General Manager at Kotra Haveli A Boutique Hotel By The Lake Pichola, responded to this reviewResponded 21 April 2022

Dear Navneet,

Thank you for taking the time to review us on Trip Advisor and also for posting your generous compliments.  It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Kotra Haveli". We take this opportunity to assure you of our best attention and services at all times. 

Regards,
Mahendra Singh Panwar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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