I rate this hotel with one star as I have been having a very frustrating experience. I booked this hotel direct and paid in full as requested to reserve out room. I usually use Agoda but they seemed to have used up their allocation of the rooms we wanted to book. Sadly owing to a change in plan I had to cancel in accordance with their booking terms which offers free refund on cancellations and full refund up to 21 days before arrival. As this was all 6 months ahead of our arrival I did not imagine there would be any problem. This was 4 months ago and despite many many (like 20 emails and 4 phone calls) and understanding the banking system in India may be a little slow.. I am still waiting for my refund and feel they have no intention of honouring the terms of the booking. I have been told about 10 times now I will receive the refund in 5 days, 10 days, next week,... I have travelled to India 3 times and have never encountered such a problem and whilst I have been very patient I am now just extremely dissatisfied and feel a hotel with this level of service is verging on dishonesty and should be treated with the utmost caution. Should I receive my refund as promised I will update this post to reassure you. PS I did not travel in July this was when I made the booking!
- Official Description (provided by the hotel):
- Lake Pichola Hotel is a beautiful hotel on the western banks of Pichola Lake. Most of the rooms have have balconies hanging on the lake overlooking the majestic palaces and the walled city of Udaipur. It has a stunning roof top wid 360 degrees view and an elegant restaurant called Upre. It has a palatial lobby with 8 Bohemian chandeliers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Yatra and TravelGuru so you can book your Lake Pichola Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lake Pichola Udaipur
- Hotel Lake Pichola
- Lake Pichola Hotel Udaipur, Rajasthan