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Reviewed 22 January 2022 via mobile

Starting from the Welcome staff till the concierge, housekeeping, restaurant wait staff and spa team everyone was very polite, personal and friendly and extremely helpful and will make your stay so pleasant. Lovely property, very peaceful. Totally recommend it if you are trying to get away from the hustle and bustle of big cities.

Date of stay: January 2022
Trip type: Travelled with family
1  Thank Rt0243
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kaul Amit, Owner at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2022

Dear Guest,

Thank you for taking the time to rate your experience with us.

It is delightful to know that you thought of our hotel to be beautiful.

It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to exceed the expectations that our guests have of us.

Udaipur is an enchanting city, rich in heritage and natural beauty and our guests get an opportunity to appreciate the charms of the city from the stunning location we are at.

We all look forward to welcoming you back soon.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2022 via mobile

Really appreciate the amazing hospitality, had a very comfortable and pleasurable stay.
Some of the staff members especially showed great hospitality.
Mehul, tarun and Special shout out for Utkarsh who really spoilt us with his hospitality and chef Prashant for an awesome meal on special request. Truly wonderful experience

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Ravleenkaur7809
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kaul Amit, Owner at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2022

Dear Guest,

Thank you for choosing The Oberoi Udaivilas and for taking the time to review us.

We greatly appreciate knowing we could contribute positively to your hotel experience and are glad to know that you had a comfortable and pleasurable stay.

Our Chefs and food & beverage team always endeavours hard to customize each dining experience of our guests and appreciation such as from you motivates them to deliver better each time.

It has been my pleasure to convey your compliments to Mehul, Tarun, Utkarsh and Prashant. Positive recognition is a tremendous source of inspiration for them and I thank you for your kind comments.

We all look forward to the pleasure of welcoming you back to Udaivilas.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022

Came to Udaivillas for a few drinks at their bar and their cocktails were amazing - Ashish did a wonderful job at crafting some splendid winter cocktails (I had the Salted Caramel Martini).

Nayan’s hospitality was on point and she left no stone unturned to make sure that our visit was a special one, she even gave us a complimentary appetizer that paired well with our drinks.

Oberoi Udaivillas stands true to everything that you may have seen or heard about it!

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Priyankashah93
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kaul Amit, Owner at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2022

Dear Guest,

It was a pleasure to have you visit at The Bar and I thank you for sharing such a wonderful review on this forum.

We are grateful for kind words of appreciation for our cocktails and hospitality.

It has been my pleasure to convey your compliments to Ashish and Nayan. Positive recognition is a tremendous source of inspiration for them and I thank you for your kind comments.

It is our constant endeavour to deliver our best and appreciation such as yours only inspires us to continuously achieve the expectations that our guests have of us.

The team and I look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022 via mobile

It was an outstanding experience,loved every bit of the warmth n care showered by the Oberoi staff,the property is amazing.The breakfast buffet is lavish,the music n dance in the eveningis beautiful. Big thanks to all especially Ritam,Sumanth n Anurag,overall an out of this world,surreal yet homely stay.

Date of stay: January 2022
Trip type: Travelled as a couple
1  Thank Kapil M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kaul Amit, Owner at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2022

Dear Guest,

Thank you for taking the time to share your appreciation of The Oberoi Udaivilas.

It is delightful to know that you found us to be heaven in Udaipur. We are grateful for kind words of appreciation for our hospitality, property, breakfast and restaurant.

It has been my pleasure to convey your compliments to Ritam, Sumanth and Anurag. Positive recognition is a tremendous source of inspiration to our team and I thank you for your kind comments.

It is our constant endeavor to deliver our best and appreciation such as yours increases our motivation to continually aspire to exceed the expectations of our guests.

The team and I look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022

This was our most memorable trip ever. We have stayed at luxury properties in other parts of India and the world, but none can be compared to Oberoi Udaivilas.
The property itself is vast, majestic, quiet, serene, and beautiful with lush greenery and expansive views of Lake Pichola all around. While the reception is beautiful, even the guest rooms are big, comfortable, luxuriously appointed, and have balconies to sit in the open.
The hospitality is incomparable. Every person makes you feel like a king. The staff takes extremely good care of the guests and pamper them by fulfilling any request. Oberoi Udaivilas can be a case study on how to delight their customers every time. They are the best in this.
We recommend that guests should eat at Udaivilas only if they want the best food in Udaipur. Thankfully we met Mr. Ankit during our first dinner at Chandni Restaurant and we left upon him to decide our breakfast and dinner menu for all three days. And he did an outstanding job. He made sure that we eat different cuisine and dishes every time, and he kept on happily surprising us by bringing even those dishes which we had not asked for requesting us to try them once. We have never experienced such kind of hospitality anywhere in the world. Here we must also mention and thank all the great chefs who prepare such impeccable food that guests just cannot even think of saying no even if they do not have any scope of eating anymore. While beautiful views of Lake Pichola add to the charm of the restaurant in the day, folk music and dance add to the liveliness in the evening.
Some other names which deserve special mention are Aarushi who welcomed us during check-in and enquired about our comforts every day, Anubhav from housekeeping who catered to every big and small request, Raj, and Gopal (Boating).
Must say that at Udaivilas everyone strives to exceed the expectation of their guests and make their stay memorable.

Date of stay: January 2022
    • Location
    • Rooms
    • Service
Thank jain_anoop
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kaul Amit, Owner at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2022

Dear Guest,

It was a pleasure to have you stay at The Oberoi and I thank you for sharing such a wonderful review on this forum.

We greatly appreciate knowing we could contribute positively to your hotel experience and are glad to know that we were able to create fond memories and you found our hotel property to be the “Jewel of India”.

We are delighted to note that you thought of the experience at our hotel was the most memorable. We are grateful for kind words of appreciation for our ambience, architecture, rooms, hospitality, food, restaurant and services.

The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.

It has been my pleasure to convey your compliments to Ankit, Aarushi, Anubhav, Raj, Gopal and the entire team. Positive recognition is a tremendous source of inspiration to our team and I thank you for your kind comments.

It is our constant endeavour to deliver our best and appreciation such as yours only inspires us to continuously achieve the expectations that our guests have of us.

The team and I look forward to welcoming you and your family back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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