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ShwetaMaheshwari
Mumbai, India

Out of the world experience!!

5.0 of 5 bubblesReviewed 30 Jan 2014
Best in India..World class hospitality,awesome food and service.No words can describe this world class property.You should have heavy pockets if you want to stay their and enjoy the scenic Udaipur.One must go atleast once to this palace.
Date of stay: November 2013
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this review
Responded 3 Feb 2014
Dear Guest,

Thank you for choosing The Oberoi Udaivilas, for your stay at Udaipur.

Your compliments about the team and product are the mark of respect and they made all of us to feel proud of being a part of Oberoi and they encourages us to always present our finest services.

We look forward to the pleasure of your continued visits.

Best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,681)
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2,760 - 2,765 of 3,683 reviews
Reviewed 29 January 2014 via mobile

We dined for lunch at their main restaurant.

Yes, the service is impeccable, and yes the setting is gorgeous ..... but you better be very rich, or on business expenses, and a good actor.

We were staying in a nearby hotel, and had an empty few hours, so decided to find out if the lofty reputation was well deserved :

1. The gardens are stunning
2. The decoration and quality is of palace standard
3. You will be treated like royalty.

But ....

4. You better be rich, or pretend to be rich, because everybody there is dripping in designer clothes, and looking around to see if you rank above or below them. After a couple hours this can become quite unnerving.

If you are not somebody, you better be a good actor, as almost everybody else there is somebody.

If you are not a captain of industry, nor famous, then good luck trying to keep your act going.

Summary - dazzling, but extremely pretentious. Is that you?

Date of stay: January 2014
Trip type: Travelled with friends
9  Thank Travel-Luxe1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2014

Dear Guest,

Thank you for sharing your experience with us .

Whilst we appreciate that your experience may have been marred by the elaborate described exclusivity, we at the same time are thankful of your detail appreciation of your experience and the recognition towards the quality of the
establishment and services extended.

Should you travel to any Oberoi destination, please do let me know, I will be happy to assist in helping you to further discover The Oberoi Hotels and Resorts.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

My wife and I travel a great deal. We have stayed in the finest hotels all over the world. We have occasionally said of a hotel, "This is one of the best in the world."
We have never before been able to say "This is the best hotel in the world." But we now can say, "The Oberoi Udaivilas is THE BEST HOTEL IN THE WORLD."
Thank you for your hospitality, the wonderful experience we have had here and the treasured memories of India that you helped create.
Jacqueline and Barry Panter, MD

Room tip: The Orloff Suite is Fantastic!
Date of stay: January 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank barryp15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2014

Dear Guest,

Thank you for writing on trip advisor and for sharing your wonderful review with us.

We are pleased to hear that you have thoroughly enjoyed our accommodation, hospitality, services and facilities and we were able to par your expectations.

It is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects. Thank you once again for your support, recommendation and for appreciating our efforts so well.

We look forward to welcoming you back to The Oberoi Udaivilās. Please do not hesitate to contact me personally for assistance with reservations.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

Outstanding service, Great rooms, fabulous food, beautiful hotel with a great view of the lake.

Well I can't think of anything that I would ask more from this hotel. The staff goes out of their way to make sure you get what you want.

Truly amazing hotel and well deserving of the top resort hotel of the world badge !

Room tip: Rooms with direct access to private pool(shared by 8-9 rooms) are well worth the extra cost !
Date of stay: October 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank worldcitizenindelhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2014

Dear Guest,

Thank you for taking the time to share your experience.

We are happy to know that you have enjoyed the tranquil surroundings, accommodation, overlooking view of lake Pichola and the services extended. Your comments are truly cherished and thank you for recognizing the team efforts so well, for the reward and recommendation.

We all look forward to welcoming you back to The Oberoi Group and Udaivilas.

Please do not hesitate to contact me directly should you wish to organize any Oberoi trip.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

This was the highlight of a 2 week holiday in India...This hotel is very special and one of the best hotel experiences "ever"...excellent staff (especially the gorgeous Vani) , beautiful luxurious surroundings, fabulous facilities and stylish rooms and great food.... its a very special hotel and completely lived up to my husbands and my high expectations - Thank you to all the staff who made my birthday so special...this is a wonderful hotel and we would love to return again soon..

Date of stay: January 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luv2TravelSydney65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2014

Dear Guest,

It was our pleasure to have you stay with us and thank you so much for the remarkable review!!

I am happy to know that you have enjoyed the accommodation, services, tranquil environment and the beautiful surroundings at The Oberoi Udaivilas.

I have shared your comments with the team and as always they are delighted to received such feedback. We have a young and dedicated team whom strive everyday to expand their knowledge in the service industry and become true professional. Such feedback encourages them to do better every day as they realise the value of their efforts.

We look forward to having the pleasure of welcoming you back to the Oberoi Udaivilas on banks of Lake Pichola.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

My wife i rate this is our best hotel experience ever! I have stayed in more then 20 properties (India and abroad) in last 3 years, but this one is out of the box! Staff, ambiance, location, service and everything is just out of this world.
The only you don't wish for checking out!

Room tip: Semi pool rooms are no less then heaven!!!
Date of stay: September 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bhavin2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent G, General Manager at The Oberoi Udaivilas, Udaipur, responded to this reviewResponded 3 February 2014

Dear Guest,

Thank you very much for sharing your compliments with us, they are really very special.

We are delighted to hear that you have thoroughly enjoyed your time with us. We strive everyday to deliver the best experiences to our guests and extremely grateful when these are recognized.

We look forward to welcome you back on your next trip to Udaipur.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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