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11 - 16 of 4,521 reviews
Reviewed 14 May 2022 via mobile

Excellent
Great ambiance
Good and helpful staff
Hospitality
Boat ride and cultural program in the evening was a pleasure experience.
Best room service
We are senior citizen and they have taken good care like: offering room near the lobby.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank AlkaJ52
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 May 2022

This trip will be remembered for a long long time. The hospitality, its ambiance and everything was perfect. All the staff members whether be at the reception or the restaurants or the housekeeping were always attentive to our needs and courteous.However, I would like to appreciate - Rahul Mehta Manager, Gaurav, Navneet, Anjali at the front desk, Mahendra at Jharokha, and their staff including those at Neel Kamal, Chefs at both the restaurants were among the few whom we interacted with. Should be in the wish list of places to visit once at least.

Room tip: Lake view rooms are the best.
Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank Sandeep J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 May 2022 via mobile

We stayed at the Taj Lake Palace for a couple of days in May 2022.

The boat ride from the jetty to the hotel was fairly comfortable and prepped up for the stunning views that the hotel had to offer. As we entered the hotel there was a rose-petal shower followed by a citrusy welcome drink that was quite good. The lobby was bright and breezy - though given the scorching summer of 2022 I would have preferred air-conditioning. This is a very personal observation - I found the air surround perfume used in the lobby a little too overpowering. It could have been a bit more subtle.

We were given a warm welcome by Chandrika who gave us a tour of the property and explained its various features patiently. The hotel was kind enough to upgrade us from Lake View Rooms to Palace View Rooms and I must say that the view from the Palace Rooms was much better. Even though the hotel seemed a little run down (paint chipping off, bird droppings, bad odour around a couple of places) the rooms were very well maintained. Yes you may find them - especially the bathroom - cramped but then you have to understand that these are actual palace rooms and there’s very little that can be done about the size. All in all I absolutely loved my room and more so the stunning views that it had to offer!

The breakfast at Jharokha was good (nothing extraordinary). The Chinese lunch was very good and we were assisted very ably by Bheem who was very efficient, warm and generous in his service! I would also like to thank Mahendra for getting Sheer Korma specially prepared for us on the occasion of Eid. However the food at Neel Kamal was quite average. It was too bland for our liking. The Jalebi was quite disappointing - it tasted like a hard crisp biscuit! The service though was quite efficient.

As far as the activities are concerned - we took the sunset cruise. It was a great experience! The views were mesmerising. Luckily there were just 4 people besides us on the boat so it wasn’t crowded at all. I hope they offer some beverages though in future as it can get quite hot during summers.

All in all - I would rate my experience at The Taj as very good. If you can ignore a few of its minuses and let the views mesmerise you - you’ll have a great time here!

Room tip: Opt of Palace Rooms - they are bigger than most non-suite rooms.
Date of stay: May 2022
Trip type: Travelled with family
Thank himanshudas02
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 May 2022

My compliments to each each team members of Taj Lake Palace who were really keen to offer their services 24*7. All hospitality sectors must learn . House keeping team ensured all possible unspoken needs of ours. Mr. Rahul had taken care on behalf of GM of Taj Lake Palace on very much personal basis.Worth to mention Chef Mr. Babu who really made our anniversary memorable by preparing handmade choclate little Palace and kept some choclate inside palace .
Over and above he made delicious deishes during dinner as well. Moutherwater plating in breakafst were awesme. While cheking out he himslef came and gave us handmade choclate box as well.
Unique experience and now my son Aman is eager to vist this palace very soon.
Thanks to my friend Mr. Rajesh ( GM - Vivanta Auranagbad ) who really helped in connetcing Mr. Mohanchandran and his collugues.

Room tip: Higher floor alwyas preferable
Date of stay: April 2022
    • Value
    • Cleanliness
    • Service
Thank ashishgupta3112
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 May 2022

Perfect ambience, food, room facilities and hospitality.
We had a wonderful time during our stay for three days.
Food was definately the best part,,, deliciously good
We will love to come back some time !!!

Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank avtarkharay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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