Dear Guest,
Thank you very much for a wonderful review after your recent stay at Trident Udaipur.
We pride ourselves on providing our guests with genuine and attentive service and I am so pleased to learn that we were successful in achieving this with you.
We greatly appreciate your comments on food quality, hygiene protocols, ambience and most importantly service. It gives me immense pleasure to pass on a copy of your appreciations to the team about their service, as each individual demonstrates one of our organizational values which places our guests above all else.
I am glad to know that we were able to live up to your expectations. Many thanks for your gracious praise, it was a pleasure to have been of service to you.
At The Oberoi Group, we have stringent hygiene measures in place for our guests and the team. Thank you for highlighting and appreciating our safety processes.
My team and I look forward to welcoming you back soon, in the interim we remain at your service. Please do not hesitate to write to me or call whenever you are visiting next, I shall be happy to make some special arrangements for you.
Thank you
Warm regards,
Gaurav K Kumra
General Manager
Gaurav.kumra@tridenthotels.com