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“Pretty but Poorly Done”

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Ramada Udaipur Resort and Spa
Ranked #10 of 158 Hotels in Udaipur
Certificate of Excellence
Mussoorie, India
Level 6 Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Pretty but Poorly Done”
Reviewed 19 January 2012

There was such potential here, and I was ecstatic at the view of the exterior - but that all fell apart inside.

The resort is large and spacious, however it's clearly being renovated or built. The single elevator is clearly a freight elevator that hasn't been upgraded; the bathrooms in the rooms my family stayed in were incomplete (open holes into the ceiling), and the bathrooms have a highly questionable large window in them into the rest of the room. Yes, there are blinds: but really? A window from my bathroom into the rest of the room? The internet was non-connectible, even if we'd been willing to pay the fees for it, and the buffet breakfast was lacklustre. Additionally, the soundproofing is either incomplete or nonexistent, as we could clearly hear radio music from across the street.

They tried to charge us twice for a taxi ride to a restaurant into town, and the checkout process was complicated and delayed. Additionally, a hotel of this alleged calibre should be able to feature bathtubs, but these were on par with some of the more budget hotels in as much as the quality and appearance of the bathroom was concerned.

In sum, I was phenomenally disappointed with this stay. Very pretty, but very clearly incomplete. Perhaps in a year or two once they've finished their work and have learned how to manage the property properly, it will be worth its fees, but not until then.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maitreyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nemohi, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 28 January 2012
Dear Guest,
Thank you for your honest feedback. Your detailed points have been looked into and are in process of being resolved. One of them, Internet connectivity is now rectified. As for your taxi fair been double charged, my apology. Check out process has been streamlined.

Yes, the hotel is going through a facelift since the management is now taken over by Ramada Hotels and Resorts. This work should be complete by this April. Your next visit if given a change shall definitely be as Pretty as the Look of the Hotel.

Thank you once again for your feedback, for any further assistance pls mail "gm.udaipur@justahotels.com"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (301)
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English first
Ahmedabad, India
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 January 2012

We had stayed at this hotel for 2 nights in the month of July. Our rooms were of the standard category which are situated in the main wing, and overlooked the swimming pool. The room size was decent and the bedding was nice.

The trouble started once we started using the bathroom. The water in the basin would refuse to drain out. It took a good couple of hours for the hotel to fix it, that also after 2-3 people tried to fix it. We thought that was a end of our woes.

We faced another problem when ordering food. We had ordered for a cheese chutney sandwich and were given a veg sandwich. We were tired that evening and so ate what was served rather than to delay it any further. But the same thing was repeated the next day. We ordered for an egg sandwich and we were served veg sandwich. When we rang up the restaurant to point out their mistake, they said that had served egg sandwich and not veg sandwich. I had no option but to carry the plate of sandwich from my room to the restaurant, call the chef out and show it to him what he had served us. Only after that did he accept his mistake.

Coming to the cost part, the food is extremely, extremely expensive compared even to many higher category hotels. Rs. 450 for a medium size regular pizza is just too much. Also, for using any facility, you have to pay for it. For eg there was a Zorb in the pool, but it was chargeable at some Rs. 200 for 20 mins. There was a trampoline, but again it's use was chargeable. Not very impressive.

Room Tip: Better to go for a MAP package if the hotels is offering such a deal as ordering food is very expens...
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  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sharvilpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myrtle beach
Level 4 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 January 2012

I got this Hotel on a Gate1 tour. The guide said it was an "upgrade" from the original unavailable Hotel. Boy I would hate to see what a DOWNGRADE looks like! The elevators were Very rickety and unreliable. I DO need one at least for my suitcase. There are HUGE beehives on the outside (killer bees?) but these are avoidable. Their idea of internet access is you use one of the front desk computers with the guy peering over your shoulder. Who needs That? The restaurant was meh. I ordered a mixed drink on the menu and they had to look up how to make it. Maybe avoid this place AND Gate1

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drpoundsign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 January 2012

Totally mismanaged, buffet running dry, waiting for tables, pathetic food quality. Definitely no need to spend money here. It took them atleast 3 hours to check out. The staff was polite and was trying to help but this does not help. You have to share tables even when u are in a group of 6. If they change the cook and improve the management, it would turn out to be an excellent property and worth spending your vacation.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hyuma8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level 4 Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 December 2011

Ideally located overlooking mountains. I noted the property going through renovations adding many facilities and converting to a international brand. Friendly and helpful staff. All rooms have a spacious balcony with a view. Once hotel go through the renovations no doubt will be an excellent mid market resort.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rohan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Udaipur Resort and Spa

Property: Ramada Udaipur Resort and Spa
Address: Rampura Circle Khodiyat Road, Udaipur 313001, India (Formerly Lotus Lake View Resort)
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Udaipur
#6 Luxury Hotel in Udaipur
#7 Family Hotel in Udaipur
#10 Business Hotel in Udaipur
#20 Romantic Hotel in Udaipur
Price range (per night): ₹ 5,413 - ₹ 23,328
Hotel Class:4 star — Ramada Udaipur Resort and Spa 4*
Number of rooms: 72
Official Description (provided by the hotel):
Set Majestically the resort offers breathtaking views of the Monsoon Palace (Also known as Sajjangarh) as well as Lake Pichola. The resort has a tranquil, salubrious setting, wonderfully recreating the romance of the past and yet completely in keeping with the 21st century luxury, making it a Hotel that lends itself to discovery and continual surprise. ... more   less 
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Also Known As:
Ramada Resort Udaipur Hotel Udaipur
Ramada Udaipur Resort And Spa Rajasthan

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