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Reviewed 4 September 2020 via mobile

The hotel has great food, and service by the restaurant. Overall the property is great and the staff is very helpful. The rooms are very big, and lake- view makes it better. I would surely recommend it.

Date of stay: September 2020
Trip type: Travelled with family
Thank Siddhantmaheshwari
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vikramaditya Singh, General Manager at The Leela Palace Udaipur, responded to this reviewResponded 9 September 2020

Dear Mr, Siddhant,

Greetings from Udaipur!

We hope and pray that you and your family and friends are well in this unfortunate time.

Thank you ever so much for giving us the opportunity to serve you.

We are truly delighted to note that you and your family had a memorable stay at The Leela Palace Udaipur and enjoyed our Delicacies. My colleagues and I certainly endeavor to ensure that all our guests have a good experience and carry fond memories. We are very encouraged to receive such glowing feedback which inspires us to continually strive to improve the experience for our guests.

Once again “Thank You” and we look forward to the privilege of being able to welcome you back in the not too distant future.

In these unprecedented times, we enhanced our already stringent cleaning and hygiene protocols and re-imagined some experiences. The Leela has created “SURAKSHA” very intense hygiene, cleaning and safety programs advocating us to exercise every caution and all available best practices to ensure safer and comfortable stays.

Wishing you and your family and friends safe and healthy times ahead.

Kindest Regards and Best Wishes Always

Vikramaditya Singh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2020 via mobile

Service is nice hotel is beautiful mr Bhanu manashi and (Riya )made our stay very nice my daughter became your fan ms Riya she wants to take you home we are more than happy by their services they are brilliant I wish them all the very best for their future !! Xoxo our stay would not be possible without them cheers guys

Date of stay: September 2020
Trip type: Travelled with family
Thank Mansipandit1234
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vikramaditya Singh, General Manager at The Leela Palace Udaipur, responded to this reviewResponded 9 September 2020

Dear Ms. Pandit,

Greetings from Udaipur!

We hope and pray that you and your family and friends are well in this unfortunate time.

Thank you ever so much for giving us the opportunity to serve you.

We are truly delighted to note that you and your family had a memorable stay at The Leela Palace Udaipur and enjoyed our Delicacies. My colleagues and I certainly endeavor to ensure that all our guests have a good experience and carry fond memories. We are very encouraged to receive such glowing feedback which inspires us to continually strive to improve the experience for our guests. Also, your recognition for Bhanu, Manshi, and Riya serves as a source of tremendous encouragement for all of us.

Once again “Thank You” and we look forward to the privilege of being able to welcome you back in the not too distant future.

In these unprecedented times, we enhanced our already stringent cleaning and hygiene protocols and re-imagined some experiences. The Leela has created “SURAKSHA” very intense hygiene, cleaning and safety programs advocating us to exercise every caution and all available best practices to ensure safer and comfortable stays.

Wishing you and your family and friends safe and healthy times ahead.

Kindest Regards and Best Wishes Always

Vikramaditya Singh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2020

Visited recently for my wife's birthday and the hotel made sure that we went as happy as we could be. Absolutely top notch hospitality from the hotel. The special dining experience for my wife's birthday celebration was something we would cherish for life. We stayed for a night and we thoroughly enjoyed our stay.. Great food, great atmosphere, great staff. We wish to visit again.

Room tip: The room with the balcony is heavenly. It opens up towards the lake and the view is breath taking.
Date of stay: August 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bhuvanchugh9
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vikramaditya Singh, General Manager at The Leela Palace Udaipur, responded to this reviewResponded 4 September 2020

Dear Mr. Bhuvan,

Greetings from Udaipur!

We hope and pray that you and your family and friends are well in this unfortunate time.

Thank you ever so much for giving us the opportunity to serve you.

We are truly delighted to note that you and your family had a memorable stay at The Leela Palace Udaipur and enjoyed our Delicacies. My colleagues and I certainly endeavor to ensure that all our guests have a good experience and carry fond memories. We are very encouraged to receive such glowing feedback which inspires us to continually strive to improve the experience for our guests.

Once again “Thank You” and we look forward to the privilege of being able to welcome you back in the not too distant future.

In these unprecedented times, we enhanced our already stringent cleaning and hygiene protocols and re-imagined some experiences. The Leela has created “SURAKSHA” very intense hygiene, cleaning and safety programs advocating us to exercise every caution and all available best practices to ensure safer and comfortable stays.

Wishing you and your family and friends safe and healthy times ahead.

Kindest Regards and Best Wishes Always

Vikramaditya Singh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2020

Beautiful Property, merely average staff.
Booked 3 rooms for 3 nights for 7 including a baby and I would suggest avoiding this property as the service is average. The service does not come close to a 5-star property, leave alone Worlds no.1.
The rooms are well-appointed and clean with an amazing view of the lake.
These are challenging times, and I recognize a lot of hotels are understaffed and are struggling to adapt to new guidelines.
The staff here didn’t feel warm, and didn’t show any sort of personality, and just about everyone seemed disinterested at best.
Often we’d have to ask for things two or three times, or it would take at least 15 minutes from the time we sat down in the restaurant until we were acknowledged, After complaining to Mr.Sagar(Restaurant Manager), things improved a bit.
No complaints from the housekeeping team
I suggest booking Taj Lake Palace or Oberoi Udaivilas

Date of stay: August 2020
3  Thank abhishekc640
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 September 2020 via mobile

Great place to visit in monsoon time .....I have been plenty places but never seen such staff ....specially ashish and akhil.... great people and great staff ....must visit...loved the place ...the atmosphere is great

Date of stay: September 2020
Trip type: Travelled with family
Thank Navneetjain01
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vikramaditya Singh, General Manager at The Leela Palace Udaipur, responded to this reviewResponded 4 September 2020

Dear Mr. Jain,

Greetings from Udaipur!

We hope and pray that you and your family and friends are well in this unfortunate time.

Thank you ever so much for giving us the opportunity to serve you.

We are truly delighted to note that you and your family had a memorable stay at The Leela Palace Udaipur and enjoyed our Delicacies. My colleagues and I certainly endeavor to ensure that all our guests have a good experience and carry fond memories. We are very encouraged to receive such glowing feedback which inspires us to continually strive to improve the experience for our guests. Also, your recognition for Akhil and Ashish serves as a source of tremendous encouragement for all of us.

Once again “Thank You” and we look forward to the privilege of being able to welcome you back in the not too distant future.

In these unprecedented times, we enhanced our already stringent cleaning and hygiene protocols and re-imagined some experiences. The Leela has created “SURAKSHA” very intense hygiene, cleaning and safety programs advocating us to exercise every caution and all available best practices to ensure safer and comfortable stays.

Wishing you and your family and friends safe and healthy times ahead.

Kindest Regards and Best Wishes Always

Vikramaditya Singh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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