Dear Ramita Jindal ji,
Thank you for taking the time to write this review and providing a detailed feedback. We apologize that your experience wasn’t at par with your expectations. We are glad you enjoyed the nature walk with one of our naturalists, we thrive to make this the highlight for every guest.
We would like to politely disagree about the privacy of the outdoor seating at your villa. The villa is separated with a 6-foot wall, you would have to jump on top of plants and onto a wall that is clearly not a walking path to get to the neighboring villa, this is not something that guests or our staff does. If you do not jump over the plants or the wall, the private patio of either villa cannot see each other.
The bathroom toiletries are something that we are wanting to change to glass bottles. However, we are not able to find a bottle that meets our quality standards, this is the reason that we have continued with the small plastic bottles.
The extension board is a good advice, we have ordered them and will install them soon.
We have HVAC systems throughout the property which are the most energy efficient, our goal is to consume as little energy as possible.
We do not have any professionally trained staff; we have hired people from the local community and home trained them and although they try their best to meet any requests there can be issues when guests make last minute special requests. We would urge anyone who is visiting us and has dietary restriction to let us know of these restrictions prior to their arrival at Khem Villas. For anyone who doesn’t have special requests, our food is very light, home-like, healthy, vegetarian, mostly organically grown on the property and nothing is from a cold storage. It would be easy to put a wide variety of assortments, however as an environment conscious property we try to provide a balanced and healthy meal and avoid unnecessary waste of food. On the other hand, if guest request something particular that we can make we are more than happy to accommodate.
Our premium price tag, unlike a 5-star hotel is not for the amenities in the room or for extravagant meals, but for a truly wild experience as if you were staying inside Ranthambhore. The numerous water bodies, grasslands and wooded areas offer guests a jungle experience unlike any in Ranthambhore. Our rooms are cozy with extremely comfortable beds, great views, ample privacy, great showers and have been made so guests can have a good night’s sleep but want to go out-doors as soon as they wake up to the jungle sounds. If this is something you are looking for then you need not look any further. However, if it is a branded five-star experience with all its trappings maybe this is not the right kind of place for you. We are what we say we are i.e., a wilderness camp par excellence committed to conservation with over 35 acres of wilderness and more than 5 kms of nature trails.
Best Wishes,
Usha