We went here for the game park but enjoyed the hotel environment as well as the room. The bed was comfortable and well appointed. The staff was good but you had to ask for room to be serviced or items to be replenished. The breakfast was good with eggs cooked to order. The lunch and dinner is buffet style.
Agoda
Expedia.com
Hotels.com
The Nahargarh haveli is one of the finest example of how to execute a dream plan perfectly, and then ruin it completely. The vision of recreating the grandeur of a Maharaja’s haveli has been executed brilliantly. With exquisite architecture, complimented with great furniture pieces, Nahargarh haveli is a photographer’s dream. However, everything good abruptly ends here. In the case of most over ambitious hotels, service is the weakest link. A few pointers that need immediate attention:
1. Food : Unwelcoming and hopeless. There has been zero efforts made to incorporate local flavors in the menu. The most disappointing aspect is tasteless food served (at most times) cold.
2. Room Comforts: Staying in the Super Deluxe Category (which is the highest offered category) expecting basic comforts like a comfortable mattress and a decent shower is no crime. Much to our disappointment, beds are old and uncomfortable (with linens of the poorest quality). The bathrooms are begging for an upgrade.
3. Sound Insulation: Due to zero sound insulation, you are aware of all gossips and developments occurring in the corridors. A peaceful night’s sleep is tough to achieve.
Apart from the splendor of the building itself, Nahargarh Haveli is a dismal and undercooked experience. Promises much but delivers little.
Much disappointed !
We stayed at the Nahargarh Palace for 3 nights over New Year's. Our stay was nothing but filled with fun and enjoyment!
The property truely gives you a Royal and luxurious feel. Open air courtyards and huge rooms coupled with great service.
Kids were happy to have enough space to explore. There's a small area with colorful birds (next to kids play room) , and a TV room too. I think the kids room was too far and can be improved upon. We were also glad to see that it's a pet friendly place.
The food was good, but I believe there is some scope of improvement there.
We stayed for 3 night in super delux room.awesome room decor and superb Hospitality...
Staff too courteous..
Slightly Expensive....Might be due to new year dates...
New year gala dinner was also too good
Especial thanks to F&B manager and Mr Ajay Singh ji At reservation counter
But it made a memorable vacation..
i went with my family for new year. but i was totally disappointed the food was pathetic, room were ok not too good staff was not at all co-operative .our all meals were included in our stay but the buffet ws not up to the mark. it was wasteof money
We stayed for 3 nights in a super deluxe room over Christmas. The property is absolutely stunning. The gardens, the actual palace building and of course the stunning pools are all just really pretty. The property could easily be so so much better if the service was just somewhere near where it needs to be,
Firstly not all rooms are made equal, dont look at the pictures online and assume that is what you are going to get. Apparently those rooms were booked for 'regulars' and while our room had a massive terrace and a great view, the interiors did leave a lot more to be desired.
The hotel seemed massively understaffed for the Christmas weekend. During breakfast it was almost impossible to find a waiter with enough time on their hands to get you cutlery or water or anything else in between.
The F&B in general was good. The staff also seem well-meaning, they are polite and everything is fine, though genuinely the hotel seemed very understaffed.
Room cleaning - we had to request for the our room to be cleaned, it wasnt even properly done when we checked-in.
No proper welcome - we had to find the reception ourselves, theres no proper greeting, forget even asking for a welcome drink or anything else. Its underwhelming after a 3 hour transit from the airport.
In general the service left a lot to be desired, which is unfortunate because under different management a property this beautiful could easily be in Top 10 lists...
