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Reviewed 1 week ago via mobile

i went with my family for new year. but i was totally disappointed the food was pathetic, room were ok not too good staff was not at all co-operative .our all meals were included in our stay but the buffet ws not up to the mark. it was wasteof money

Date of stay: January 2021
Trip type: Travelled with family
Thank 1981naina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We stayed for 3 nights in a super deluxe room over Christmas. The property is absolutely stunning. The gardens, the actual palace building and of course the stunning pools are all just really pretty. The property could easily be so so much better if the service was just somewhere near where it needs to be,

Firstly not all rooms are made equal, dont look at the pictures online and assume that is what you are going to get. Apparently those rooms were booked for 'regulars' and while our room had a massive terrace and a great view, the interiors did leave a lot more to be desired.

The hotel seemed massively understaffed for the Christmas weekend. During breakfast it was almost impossible to find a waiter with enough time on their hands to get you cutlery or water or anything else in between.

The F&B in general was good. The staff also seem well-meaning, they are polite and everything is fine, though genuinely the hotel seemed very understaffed.

Room cleaning - we had to request for the our room to be cleaned, it wasnt even properly done when we checked-in.

No proper welcome - we had to find the reception ourselves, theres no proper greeting, forget even asking for a welcome drink or anything else. Its underwhelming after a 3 hour transit from the airport.

In general the service left a lot to be desired, which is unfortunate because under different management a property this beautiful could easily be in Top 10 lists...

Date of stay: December 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank samm2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I visited Nahargarh Ranthanmbore during covid times, its very beautiful property, friendly and courteous staff. Food was also good, basically they have buffet for lunch and dinner. The ambience was so perfect. I staywd there for 2 nights, i had a comfortable and peaceful stay.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank khushi9189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2020 via mobile

Food quality was so good that only after eating u will understand excellent means what. Staff was brilliant and gm Mr Mahipal a gem. Next time if u going tiger spotting at Ranthambore don't look beyond nahargarh resort

Date of stay: December 2020
Trip type: Travelled with friends
Thank pankajm754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2020 via mobile

We stayed in this property for a couple of nights last week. In terms of the look & feel, it’s a pure heritage experience and a superb feel of Rajasthani royalty. Incidentally, there was a large wedding in the venue and that’s why we could not relish the feel of the palace properly but I surely look forward to a second chance.

Firstly, the service quality is Immaculate and I must say that every member of the hotel were trying their best to ensure our satisfaction. I cannot but name a few persons whom I remember who really went out of the way to make us happy -
1) Atul ji in restaurant was simply superb. The way he took care of us needs a special mention.
2) Rajveer ji in front desk personally helped us securing the safari trip and helped us out of his way.
3) Last but surely not the least, Mahipal ji, their General Manager himself was very courteously leading from the front and never hesitated from interacting and supporting the guests.
I am an avid traveler and have been to so many places in around 60 countries in the world but I must mention, in terms of personal touch and customer satisfaction, Nahargarh Ranathambhor will surely stay in my memory for a long time. Kudos to the team there

Another special mention is the quality of their food. Simply superb. Fresh homegrown vegetables and milk cooked in a traditional style and it really brings the authentic taste of Rajasthani food. Their non-veg dishes, mutton lalmaas or chicken rassa are mouthwatering too. In fact, for food alone, this property is a must-visit destination in Ranthambore. We took some packed sandwiches with us to have it en-route and the care and personal touch with which the same was packed was also worth an appreciation.

Overall, a great place with great food and outstanding quality of service and lovely people. It would be impossible to look for any other property if I ever visit Sawai Maadhopur again. 7 Star Experience

Date of stay: November 2020
Trip type: Travelled as a couple
Thank SangramSinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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